Tire repair service near Midlothian, VA

I have used 4 Automotive shops over the past 34 years I have lived in Midlothian. Some for convenience on small stuff like inspections or oil changes. I would have used Automotive Concepts more regularly but due to the demand for their 5 star level of service you must plan in advance to get your car in via scheduling. Well Oct 18th changed everything. I was in St. Augustine FL with family and grandchildren and the local Dealer had looked at my truck for loss of Coolant. Head gasket Blown and needs new engine but they cannot get one from the manufacturer nor could I get a remanufactured engine like Jasper. Truck is a 2017 with over 144K on Odometer! I paid $570 and had the truck shipped home and I also paid the $450 diagnostics fee to the dealer and another $650 in one way rental charges to Enterprise. i took several weeks to find, secure and have shipped a replacement engine. Meanwhile I knew I did not want the other shops to handle this I wanted Automotive concepts. I was very concerned I would not be able to get my truck back before year end. Jem and his team including Jake did a complete lift of the Body from the frame and did the entire replacement. All totaled the engine I bought and Automotive concepts charges came to just at $9500. The engine is not new or remanufactured because none were available NATIONWIDE! But with only 22754 miles on the Odometer, the replacement engine it feels like new. Included with the engine install Jim and Jake went through suspension and other systems and did replacements of components that at 144k miles needed to be redone. I am one very happy customer as my truck now feels like it is brand new and at $9500 I could never come close to finding a replacement vehicle! I immediately brought in another vehicle to have the suspension done and for any vehicle work in the future I will be going to Automotive Concepts. BTW as a financial Advisor the largest client I had was a Automotive firm out of Fairfax that sold out to Monroe Tire and Muffler in 2007 for $12 Million. I worked with that company for over 25 years and I knew every one of their technicians. It doesn't come any better than Automotive Concepts! 5 Stars all the way!

Very extremely good service. No problem ever. I will give them 5star

BEWARE!!!!!! Shop employees or manager robbed me blind. Seen my out of state tags I guess. Stolen over $2500 from me. He parks cars outside of there lot where no cameras are, also known for breakin he claims. Car was not broken into but just robbed by employees. Beware your vehicles are not safe from this establishment. Very shady. This would never happen under Sean the owner. Terrible management now!!

Always reliable’s

Excellent service Davy was very knowledgeable and gave good advice on my situation

Great Service

Great service great work had my oil changed and a state inspection done. I wish more places were like this. They provided free coffee as I waited. I will definitely take my car back to them Joshua

Jason and Mike are top notch mechanics! Only shop I trust with my family vehicles. 100% satisfaction guaranteed by this duo!

Please DO NOT take your vehicle here...at any location!!! This business did not properly fix my vehicle to the point that when I picked it up (4 days later), it smelled of gasoline so bad that it prompted me to call them immediately to see if this was normal. I was advised that it was not normal, and to bring the vehicle back. I elected to take it back the next morning due to being almost home at the time. The next morning, my check engine came on, as well as engine malfunction light. The car was shaking so bad and would not excel - to put it frankly, it was not driveable. I called them immediately and asked if they could have it towed, in which I was told that they do not have a towing service. I asked if I get it towed could I be reimbursed for the towing charge due to it being a direct result of what they already did to the vehicle. The lady stated, "If we deem it is our fault, then sure I would be happy to reimburse you". Needless to say, they have refused to pay the $100 towing bill that I had to fork out due to the error on their part. They replied with, "We do not have a towing policy in place, and will not pay for any towing". Then went on to say, "We replaced two coils at no charge to you". Yes, that is the least you could do because the coils would NOT have been replaced if you didn't screw up the car when you originally "supposedly" replaced the valve cover gasket. Not only did I have to pay $100, but I also had to pay $760 to have the valve cover gasket changed, along with the spark plugs, AND they kept my car for a WEEK! Poor customer service, to say the least. DO NOT TAKE YOUR CAR HERE...THEY WILL END UP SCREWING YOU OVER! If you want to keep your car in good working order, AVOID this business!!

I want to take the time to say thank you for the outstanding customer service and prompt service with installing my starter. Travis and Mitch took the time to go over the installation process and also found the best price on my starter. I highly recommend C&G mobile automotive repair. Thank you for putting me back on the road! Melanee Dowdye

I was very happy with the experience.

I have been coming here for the past three years to have my VW serviced. Employees are kind and professional every single time! They are always looking out for you. They are located off of Lake Ave - it's right across from the Willow Lawn Target. This is a great place to get your car inspected or have your oil changed right before doing some shopping or visiting the bookstore. Stephen T. Richmond, VA Volkswagen Repair