Ford service near Newport News, VA

My car took twice as long as I was originally told. This is understandable because it was only an estimate. But after seeing the work they had done for the time spent on the car was unbelievable. My car sat disassembled for nearly a week. The body work was done on the rear of the car (took 2 days) but the front remained untouched for 2 weeks. The total time spent on the car was over 2 months. When I finally got my car back the bumper did not fit right. They tried to pass it off on me by saying that's how it’s supposed to look. There were scratches in the NEW and OLD paint (scratches were on the roof where no damage was done...) that were not there before going in the shop. The painter missed the entire bottom half of the bumper's clear coat! After some debate a new bumper was ordered, and fit much better. The paint on the second bumper again had scratches and had missing clear coat. After it was repainted everything seemed to be fine with the car. 3 months later I find sensors that were never put back where they were supposed to be. As for the customer service, the manager is rude uncooperative and cussed at me on more than 1 occasion. He went back on what he said multiple times, told me that I lied to him, and talks to me like I am a piece of dirt. The front desk ladies are kind of helpful; they don't really know what’s going on but get enough information to answer your questions. Based on the quality of the body work, paint and customer service I would NEVER recommend anyone to go to this place.

Since 2009, we have been offering Hampton Roads the best in car and marine audio, video, security and other mobile electronics. We strive to carry only quality products including Pioneer, Phoenix Gold, Compustar, Encore, Stinger, Hybrid Audio and many more. We also strive to offer the best in installation, troubleshooting customer support. Installers are MECP certified. Sales staff has over 20 years of experience and knowledge of not only the products but vehicles we work on. We offer quality products at a great price as well as outstanding installation and customer service.

With over 10 years of experience, you can count on Automotive Remedies to help keep your car safely on the road. While it’s true today's cars are more complex than ever, our service technicians have the expertise your vehicle demands. We are independently owned and operated! Our Service We work on all major makes of vehicles and perform all types of services and repairs. Here is a short list of what we can do for your vehicle. Alignments Air Conditioning Repair and Service Brakes Clutches Cooling System Repair and Maintenance CV Axles Diagnostic Services Electrical (Alternators, Batteries, Starters) Engines Exhaust Fuel Injection Service and Repair Oil Changes Steering Suspension (Shocks and Struts) Timing Belt Replacement Tires Transmission Service and Repair Tune Up 30, 60, 90,000 Mile Maintenance Services And More... Oil Change Service