Oil change service near Occoquan, VA

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

I visited this store in January of this year2015. I went in to pick up a alternator and purchase a thermostat for my truck. The man at the counter was just finishing up with a customer. As I stood in line waited for him to call the next customer in line. He just starred at me as to give me a look like I was there for him and he wasn't happy that I was there needing to make a purchase. I sure many of you have met this type before, you know, the person who just stares at you and doesn't bother to say hello or may I help you. So I told him I needed a thermostat and was picking up a alternator. He asked me for the year make and model of the truck, then he wanted the engine size. I told him and I told him the engine was a Cummins(diesel). I told him I didn't need a gasket, but he proceeded to be a know-it-all and said it it required. I have changed this before but wasn't sure so I took the gasket. His whole attitude was like he was God's gift to mechanics at the early age of 20-24.I took the parts and went to the cashier. No sooner than I got there he was walking by saying his good byes to the cashier. Well this would explain his demeanor and customer service attitude. I got home to install the thermostat and alternator just to find as I thought, I didn't need the gasket and the thermostat was the wrong one. The know-it-all turns out to be a fake. Oh and the new alternator was bad.

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.

Everything from a simple oil change to replacing the transmission... We handle it all. Engine making a noise... bring it by and let our mechanics take a look at it. We offer Fast and Friendly service you can count on.

All 4 of my wheels were damaged in the same way while getting tires mounted at Midas in Warrenton, VA. There are now scratches on the outer surface of each wheel. Mike, the owner, said that there was no way that they could have done the damage and offered to have it corrected by a third party at a cost of $360 to me. As other customers have experienced in other reviews, Mike was arrogant and rude - to the point of arguing with another customer on the phone while I waited to pick up my now damaged vehicle. I won't be going back for my own reasons but also because Mike told me that he would not service my vehicles in the future.

I have been taking my vehicles to dog and garage for close to 30 years as of about 7 months ago they are under new ownership but the service is still just as great as ever. The new owner Ryan picked me up and we went up to the beltway to get my truck that had been wrecked He charged me a fraction of the price of the tow truck bandits that had been called by the police. Even helped get the truck into a tricky position since I have a driveway with a sharp curve and drop offs have to be watched out for. I cannot say enough good things about this establishment.

(301) 645-5591