I am a newbie to the world of Mercedes and recently invested in a used... read more I am a newbie to the world of Mercedes and recently invested in a used 2004 Mercedes Benz 500 SL. It is a beautifully designed car, and mileage was 87,000 when purchased in December 2017. I love the style and the way it handles, but was not aware of the complicated ABC hydraulic suspension system, which seems the most common general complaint of other owners of the MB 500 SL. When my ABC light came on during a trip to VA Beach, I was able to drive it back to Hampton, however upon researching, I should probably been towed. I made it back safely, and when I added fluid to the suspension it simply came gushing back out under the car. I called around and a good friend, and fellow MB owner recommended Autobahn Auto, which is very nearby to where I live. I drove the car over, and was given great personal service and attention by Buddy who apparently manages the desk and shop. Upon checking it out, I needed a major hose replacement. Autobahn handled it for me expeditiously and got me back on the road in 2 days. They were fair, friendly and Buddy even provided pictures of the work that was done and the rodeo testing afterward. I could not be more pleased to report and recommend Autobahn Auto. They will be my "go to" mechanics for all future service and repairs.
They did a tremendous job on my teen's 1990 truck that we're restoring... read more They did a tremendous job on my teen's 1990 truck that we're restoring! I've worked on cars for over 40 years, and their service, from beginning to delivery, is first rate. Excellent quality as well as value for their good rates. I thought so much of the first job, I brought them our next project car as well. I highly recommend you look into what Richard Kelly and his crew can do.
On the evening of Monday, April 7, 2014, I left my car at Complete Aut... read more On the evening of Monday, April 7, 2014, I left my car at Complete Automotive to have a state inspection done the next day. Being able to leave my key and information in their night drop slot at my convenience is one of the many reasons that I have gone back after they came highly recommended. The staff is professional, knowledgable, and always gives impeccable customer service whether it is over the phone or in person. These days good customer service is hard to find, so when I see someone going above and beyond, for example, when you can "hear" someone's smile over the phone and can tell they love their job that makes me what to go back to that company. Each time I have been in Complete Automotive I have been greeted by smiling faces, people willing to help me and not make stand around, people that say thank you for your business and a company that does the job I need done for a good price. I have been to places before for a state inspection and they come back with five sheets of things I "need" fixed. I know my car needs some front end work, and you better believe the first place I will go when I have the chance to take it in to get looked at is Complete Automotive. As I said above, I was recommended, and I always tell people about how much I like the people, the service, and the integrity of Complete Automotive. I HIGHLY RECOMMEND IT!! A++++ SERVICE!