Infiniti service near Portsmouth, VA

I've been a regular customer for fuel purchases for many years. For State vehicle inspections I've used someone else for over twenty years, but the owner retired so I decided to try Skymart (formerly known as Raceco). First I checked to see If I could find reviews and this site is one of a few I found. The BBB site gives it and F, they did not return a call to the BBB whenit inquired about a complaint. Several, actually the majority of the reviews/ratings were very poor/low, however there are also some very positive reviews and ratings. I and noticed that many of the poor reviews seemed to involve the service manager and communication. Feeling kind of lazy and not wanting to search to hard for an Inspection Station I decided to use Skymart with caution. First I called and spoke to a the service manager, I confirmed that they were doing inspections and that I would arrive well before their 4pm cut off. I also checked to see how busy and was told they should be able to get me done pretty quickly. When I arrived I parked first and went inside to meet the manager. I asked if she was the person i had spoken with about inspections and she said she was. She told me there was one car ahead of me. She had me fill out a form and in about 20 minutes or so the mechanic came into the waiting room to collect my form. We spoke briefly about my vehicle. He told me the inspection would take about 30 minutes and then he went out and pulled my truck in. About 30 minutes later I was leaving. The service was very good. I did observe that the manager has a very abrupt way of answering questions and responding to customers. I would say that in my case establishing good communication with her and the mechanic was key to a happy conclusion. I gave them 4 out of 5 stars because there was no warm and fussy from the manager, more of a take it or leave it attitude. I can see why there are so many low ratings.

Since 2009, we have been offering Hampton Roads the best in car and marine audio, video, security and other mobile electronics. We strive to carry only quality products including Pioneer, Phoenix Gold, Compustar, Encore, Stinger, Hybrid Audio and many more. We also strive to offer the best in installation, troubleshooting customer support. Installers are MECP certified. Sales staff has over 20 years of experience and knowledge of not only the products but vehicles we work on. We offer quality products at a great price as well as outstanding installation and customer service.

Shore Drive Auto World is located at 5657 Shore Drive in Virginia Beach, VA. We are at the corner of Diamond Springs Rd and Shore Drive, directly across from the Little Creek Naval Amphibious Base. With over 70 years of sales experience, the staff of Shore Drive Auto World specializes in YOU, the customer. Our finance department has over 20 lenders ranging from credit union financing to programs for the credit challenged. Either way, our staff will place you in a vehicle that is perfect for your auto needs as well as your budget. Being family owned, Shore Drive Auto World boasts a special understanding of customer service. Every vehicle sold comes with a CAR FAX report, a warranty and a sales professional to answer any questions you may have in the future. In fact, Customer Service is so important to us that our motto is “If we don’t take care of our customers, someone else will”. Our professional sales team aims to take care of your needs for life. So come on down to Shore Drive Auto World and experience the evolution of auto sales.

Our Virginia Beach service centers are locally managed and serve as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your glass claim instead of some nameless operator working in a giant call center hundreds of miles away.

Nice, friendly guys. They know what they're doing. Prices are way below competitors. They even work on motorcycles, so when my husband needs them, they'll be there.

Todd brought my Z back to life. They also do business with a personal touch and this will be my service center from now own.