Mufflers repair service near Portsmouth, VA

Great team, friendly service and great prices!!! I recommend them to everyone I know and they have the same feedback..

STAY AWAY!!!! Was going to get brakes done but he offered to install brakes from a totally different make and model that "should work fine" Wanted money up front and there is no way those parts would fit or even bolt up to the car.

This shop was awsome. Very fairly priced staff was awsome. My brakes became super soft and going to the floor and I called they were quick to get me in showed me what was wrong gave me a fair price and then took me home so I could get my kid off the school bus. The owner was super helpful and I was amazed at how professional and courteous everyone in the shop was. This is now my shop for all my repairs in the future I will never go anywhere else. Even offer a military discount for active and retired. Super job guys customer for life

Have always gotten a clean and through inspection on all of my vehicles. I go to no other.

We take all three of our cars here for service. The mechanics know what they are doing! The manager is always friendly and upfront about the service and the price.

I have had several of my vehicles in fro service over the past 8 months at Ocean Air, and I cannot say enough about how awesome these guys are. My 2005 GMC truck had the weirdest random problems that eluded several other shops in town, including a dealer, who gave me a large quote for something they weren't sure or right about. The guys at Ocean Air did a great job at a great price.

MBH has been repairing my Mercedes GL/SLC/and CLK cars for years. Extremely satisfied with both the services and support from MBH. I have purchased two of my Mercedes from MBH and very happy with both the price and quality of the cars. Will continue to ask for services and support from MBH. Highly recommend MBH to others for services and sales.

Long but may save you money. I’ve been using this shop since their doors opened over twenty years ago. In 2009 I purchased the “lifetime brakes” for my truck. Come to find out, I had already purchased this in the past. Of course they didn’t advise me that my brakes were already covered and yes, my mistake for not checking my records so I ended up buying it again now having “two lifetime warranties” for the same thing. My vehicles and purchases are in their computer so they could have told me. I have been up to this same Big Al’s three times in the last few months due to a noticeable difference in braking. Each time they have checked my brakes and told me that the pads aren’t worn enough. Today was the last time I had them check. This will also be the last time I spend a dime with Big Al’s, anywhere! I am currently 1/32 of an inch off so they wouldn’t side with me, a long time paying customer and one who use to refer friends to them. I’ve wasted their time and mine. Putting a new set of front brakes one my vehicle would have been much cheaper than the amount of labor they have paid their mechanics for each of the three times they’ve spent checking my vehicle, only to get told to come back again after a while. I guess I’ll have to get lucky on guessing the wear of the brakes. The pads are so low, slow to stop and squeal so I imagine they’ll wear down until they dig into my brake rotors so that Big Al’s is able to make a profit on new rotors because the brakes are covered. It’s a shame that Big Al’s doesn’t give their managers room to make informed decisions and instead loose a 20 year plus customer. I don’t complain much and sure don’t have the time to write reviews so you can imagine the frustration point for not receiving what I’ve paid for. I also had to borrow a friend’s truck to tow something because I felt my brakes were unsafe and didn’t need to hurt someone or myself. The brakes they sell are far from the better end of quality but they do the job for a coupl

The Staff tried to pull a fast one on my wife, trying to take advantage of a woman. They Drummed up false problems with our 2002 Volvo which I went over with a fine tooth comb before she took it in. They said her signal lights were not "Amber Enough" That the "Wipers were bad" Just replaced 2 months ago. And Side Markers were not fastened correctly. Then they tried the Snake Oil. Mam your Tie Rods are Bad. It will be $700+ Dollars but we will waive the Labor charges on the other items if you have the Tie Rods replaced here. Illegal Under STATE INSPECTION RULES. There was nothing wrong with the Tie Rods. When I confronted the owner,and asked them to justify this, they threw me out of the store. When I said I wasn't leaving, I was calling the State Police to report this as Fraud. I was Grabbed from behind By some Muscle Head in a bear hug that bruised my ribs. I have had surgery, and had a chest tube in that area and it was re-injured by him. I was tossed to the ground. I am Currently Seeking Charges against the offending Parties. DO NOT PATRONIZE THESE BULLIES.

I was extremely happy with my visit. Kevin was very knowledgeable and was able to provide me with all the answers I asked. I found Big Al's very honest and very fair priced. This was my first visit and yes I will return. Rich, who worked on my truck, actually came in and explained what was going on and showed me the actual bad parts. When I could not afford to buy rear calipers, there was no pressure at all. I highly rate them. Thank you, GL Newport News, VA

My last visit was today and as always, they are impressive and my van is running well again. All three of my vehicles are serviced here and I cannot say enough good about them all. Some of the problems with my vehicles have been frustrating to resolve, yet they worked patiently to fix them all. Today, after the work on my van was completed, I brought my Subaru in because I had a slow leak in one of the tires. They fixed it for free!! THAT is the service I get from this shop and I will always support them.

Todd brought my Z back to life. They also do business with a personal touch and this will be my service center from now own.