We like to repair your car at the lowest possible price by true troubleshooting and not just replacing parts by trial and error. We believe the customers are always right, and they are not imagining things. We like to ask questions to find out why there is a problem, how and when it came to existence; and ultimately strive to satisfy the customer. We like to CAREFULLY listen to the customers’ statement and talk to those actual persons who had difficulty with the automobile. There are times that the problems are intermittent. If we can not reproduce the problem and there is no danger involved, we then ask the customer to drive the car after we have performed a small operation; if the problem comes back then we look again. We take time and exercise patience in trouble shooting vehicles.