HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace... read more HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace and his family is too! I went in & paid for a simple issue that they NEVER fixed and LIED about! When I politely asked for proof that they had even done the work (3 other shops confirmed they hadn’t), the owner refused to let me leave his shop by blocking me in with his run down truck & decided to pull out an unregistered GUN and threaten to kill me OVER THE LIES OF HIS OWN SHOP. Thankfully Colonial Heights police were able to save me from this MONSTER but I’d advise anyone with common sense to GO ELSEWHERE! Especially any students in the area; Any man who is so scared of taking accountability that he needs to pull out a gun on a young female, especially at his decrepit old age, is a revolting excuse for a man. His family and especially his bottom of the barrel wife & brother, who are the only people who are dumb enough to be attached to him & work at that shop, are equally as guilty, disgusting, and revolting as he is. You’d be better off taking your car to a chop shop, trust me!
Stay away from here. Buyer beware. Shady AF POS here. Man misrepresent... read more Stay away from here. Buyer beware. Shady AF POS here. Man misrepresents himself as private dealer on Craigslist. List purchase price for under what you pay for it on legal paperwork, will not work with you once money is in hand. Asked for refund and was told it was spent on "medical bills" and claims to have bad heart. I hope he actually is telling the truth about his heart and I hope it hurts - so he knows what every customer who was foolish enough to buy a car from his crooked establishment feels. Go anywhere else, you will regret this place. Freedy and Jack belong in a jail cell not a "dealership".
BUYERS BEWARE... As a former employee I noticed that the price mark up... read more BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.
