Transmission repair service near Springfield, VA

When I took the van to the shop, I allowed the owner to talk me into having them rebuild the transmission vs installing an already rebuilt one that would have been cheaper. What swayed me was his comment they warranted their transmissions, but the remanufactured ones were good for 90 days. $3500 and 28000 miles later, the rebuilt one died. When questioned about the warranty, he proceeded to list a dozen reasons that would have voided the warranty..."but, bring it in and we'll look at it" was his last comment. So, if I bring it in, he can rebuild it again for another $3500 and give me another $28000 miles??? I don't think so. I've been burned once but won't be burned twice. I wouldn't go back to his shop if someone paid me to do so and would caution others to ster clear of the place. Needless to say, I am a very unhappy camper! I gave it a one star, only because the system would not permit me to post without entering something. I would have liked to give him zero stars.

Friendly staff who showed me what my BMW needed and clearly explained all the technical jargon. There price was 1/3 less than a well known chain. Highly recommend.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.

Bethesda Sunoco and the whole team, Ian, Don, Mike, Dominic are terrific. My friend had a car that did not pass emissions inspection. She took her car there and Dominic looked at the car and told her exactly what was wrong and what it would cost. She offered to pay him and he declined. I can see why they have such a high Washington Checkbook rating! Hard to find honest mechanics!