Ford service near Suffolk, VA

I rode around for days, my car kept cutting off on me and would be stranded on side the road. I called the dealer to see if they could tell me what the problem was and they advised me to bring the car in so they could look at it. BUT, also was told that they could not tell me anything without the car acting up. So I rode around for another month, praying not to break down on side the road - but I did. I was recommended to D & D Automotive. I called, made an appointment and took my car down to the shop. The owner diagnosed my vehicle and told me in less than thirty minutes, that my throttle body had gone in my vehicle. He ordered the part and my vehicle was up and running in less than 2 days! I would recommend this company to anyone!! VERY SATISFIED CUSTOMER!!!

Nice, friendly guys. They know what they're doing. Prices are way below competitors. They even work on motorcycles, so when my husband needs them, they'll be there.

THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My electric cooling fan engaged when I first started my Jeep in the morning. This shouldn't happen. The fan should only engage when the coolant reaches about 200 degrees. The indicator light lit up on my dashboard. I took my Jeep up to the Exxon, I explained to them what happened and I would like a cost to fix it. I also told them it was probably just the sensor. A couple of hours later a mechanic called and said it would cost approx. $800.00 to fix my Jeep. I told him that was a outrageous price, don't fix it, I will pick up my Jeep in a little while. When I got there and asked for my key they said I had to pay $90.00 for a diagnostic charge. They never told me that it would cost $90.00 for a Diagnostic charge. So I paid the $90.00 in order to get my keys back from them. I went to Auto Zone and Auto Zone plugged their computer into my Jeep computer and said my cooling sensor was bad and needed to be replaced. Auto Zone didn't charge me for the diagnostic service. They told me the part will cost $15.00. I bought the part, went home and installed it. It took me 10 minutes to change out the sensor. My Jeep is running great and the indicator light is off.