Diagnostic services service near Vienna, VA

Butler Automotive Services, Inc. is a full service auto repair facility that has been serving the community since 1973. Originally located in a modest facility off North Stonestreet Avenue in Rockville, Butler Automotive has expanded and grown over the years, requiring two moves to larger facilities. Currently, we are located at 14720 Southlawn Lane in Rockville near the intersection of East Gude Drive and Southlawn Lane (adjacent to the Exxon gas station). This new State-of-the-art facility is designed to accommodate the ever changing needs of our customers. https://butlerautoservice.com/

Contacted Drake and it was very professional and they answered all the questions in a correct manner. All my conversations was with the owner Carl and I got the best quote. I have a 2007 Prius, first I took my car to Manassas Monroe and was quoted shy of $700 for brake pads and rotors. Next I price the parts online which can be purchase for shy of $150.00. Next I called the deal and was quoted at $534.00. Next I called Drake's and talked to Carl, and was given the price of $269.00 plus tax and shop fees which came out to $288.00. He was honest upfront and did show integrity. Yes I would use them again and will recommend to family and friends. By the way driving the car after the brake job felt like a job well done. No squeak, no pulling no jerky stops, just smooth breaking the way it should be. By the way this is my first time ever posting a review for anyone. This is how highly I thought of doing business at Drake's. Mike R

Overall a great place to go. I wouldn't take my car anywhere else. That said, they WILL up-charge you signifcantly to change your engine and cabin air filter. The guy said that to change a cabin air filter, it takes 30 minutes to access the filter itself, thus necessitating a charge of $50 for parts and labor. I knew that was patently false, as it can be easily accessed on my vehicle (2013 Accord) through the glove compartment, which unhinges without any tools. I bought the same cabin air filter from NAPA auto parts for $15 and installed it myself. Essentially the same speech was given for the engine air filter, and I did the same thing. BLUF: Know about how much something should cost and how easy the job is to do it.