Porsche service near Hudson, WI

Next Generation Auto has been proudly serving Hudson since 2011. Our team of certified technicians, led by Service Manager Marti Korbel, would be happy to handle your complete auto care needs.

I took my college students car to Lake Elmo repair for an oil change and a headlight being out. I told the tech that the headlamp was brand new (and retested in the other headlamp) and that the problem had to be in the wiring harness. The total charge was $165. It appears they simply replugged the light in. My student told me 2 days later the “oil change” alert was still on and that the headlight was out (again). I had him take the car back to Lake Elmo Repair and they told him he would need to bring it back with an appointment. I don’t think it is fair to expect us to have to come back according to their schedule when the problem was the poor workmanship of Lake Elmo Repair. I figured the convenience of this shop would be worth it - but it’s not. I’m going back to Myron’s

Another huge oil stain on new epoxy floor after Trinity oil change. Friday 1:00 PM Sue Ferguson, 2017 Honda Pilot

Tony was very helpful with looking into a fix for a detached splash guard. I've been an Apitz customer for many years, and have always received prompt, courteous service.

I asked them the check out my brakes because they were squeaking and to see if they can figure out why my car sounds rough when it runs. The technicians were honest that the brake pads did not need replacement as they were just rusty. The transmission flush has made a positive difference with the way my car runs and shifts. Overall, excellent experience.

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

I have been bringing my vehicle there for years to get tires. Never had a problem. Recently when I bought 4 tires and wanted them installed, I was told that there was an issue in removing the rear two and replacing them. There was no problem with the front 2. I was told that the rear two were torqued too tight, and that was the reason why they couldn't be removed. All 4 tires were torqued to the same tightness. So my question is, how could the front 2 be removed, but not the rear? I took it somewhere else, and they had no problem with removing the rear tires. Obviously, the person who was working on it had no idea what they were doing. Needless to say, I will not be bringing my vehicle back for any type of service. You should look closely at the people you have in your service department, and see what the problem is.