Oil change service near Waukesha, WI

Most reviews on Prestige Auto Service in Glendale are favorable, however our experience with them was not. We took our Lexus SUV in for rear brakes (pads and rotars). While driving it home, we immediately notice a noise coming from the rear wheels and brought it back to them the following day. The owner, Scott, took it for a test drive and thought the rear brakes needed to be bled, so I agreed to have them do that (at a cost of coarse). We were still hearing the noise when we got it back. About a week later the noise suddenly began to sound like a freight train (seriously). A mechanic at service garage that I drove by said it sounded like the parking brake, which it turned out was the case. I had to have it towed to Prestige, at 7:45am on a Monday. They finally got it back to us on Wednesday at about 4:00pm. In all, we were without use of our SUV for 7 days-for a brake job. In all fairness, they fastened a shield that was loose under the truck- as a token of apology I suppose. They didn't charge me for fixing what they knew they missed, but I feel he should have gotten to it sooner. Sorry! We won't be back! Rudy (Shorewood)

STAY AWAY FROM THIS PLACE!!!! Had my brakes done in May 2014, in October 2014 I was at Tires Plus getting new tires when the mechanic there discovered ALL FIVE of my right rear tire studs were stretched out, and when they went to put the lug nuts back on, one of the studs BROKE OFF! Apparently when Midas put my rear tire back on after the brake job in May, the lug nuts were over-torqued. During the next 5 months that the damage was done, THANK GOD that the studs didn't break off while driving!!! It costs me FIVE HUNDRED DOLLARS to get the hub assembly replaced, along with 5 new lug nuts, BEFORE the car was even drivable again. I called and spoke to the Cudahy Midas manager, they refused to take responsibility, so I contacted Midas Corp and filed a claim....of course that was just as useless, they "tried" to intervene, yet in the end they couldn't do anything...surprise! Some BS about it being past 90 days, um I wasn't claiming the brakes were faulty, just the labor who damaged my vehicle! AGAIN STAY AWAY FROM THEM!!!!!!!!!!!

Tried to get me to buy a filter by acting like my filter was terrible when it was fine. Typical procedure of this company. These people are liars and do anything they can to jack up the bill. Requested the cheapest oil and said I never pay more than 40-50 bucks when I get my oil changed and then they used the more expensive oil and my bill was about 90. Pretended like they were giving me a deal by taking 10 dollars off.

It is not easy finding a place you can trust when it comes to having your car fixed. I am glad I finally found a place that will do a great job and not try and screw you on price. Best prices in town and honest too. What more could you ask for.