Knowledgeable, professional, friendly, they really care about their ... read more Knowledgeable, professional, friendly, they really care about their clients, provide superior customer service and outstanding mechanical services! Serious noise and tire instability led us to Chris, Joshua & Emily. Even though they were booked, they went out of their way to determine what was wrong and how to quickly, safely and effectively fix it while accommodating our schedule, and making sure we weren't stranded....this is our only car and we broke down elsewhere. Without wasting any time, Emily began searching for rims, once Chris & Joshua made the determination. They worked overtime to get the car back to us, Joshua drove it to us, they got us in quicker than previously anticipated, and did everything they could to minimize a potentially dangerous situation. Most garages have you wait.. not them.. they went overboard trying to make sure we could get home while they found the part. Fixed the next day, and no problems! First time we've ever had a good car garage experience! Thank you, staff...we are so glad we found your shop!
Contrary to the negative posts, all of the work that Long Meadow Auto ... read more Contrary to the negative posts, all of the work that Long Meadow Auto Repair and Fuel has performed for my family over the last decade has been exceptional. Oil changes, brake work, engine repairs, and tire installation, were all done within a friendly and competent atmosphere. As such, I will continue to take all my vehicles to this business. Dennis L. Reed - Hagerstown, MD
Took our car to have the brakes checked, and wound up paying way too m... read more Took our car to have the brakes checked, and wound up paying way too much for a new master cylinder. After paying to get the car back, the car didn't even make it off the lot before the brakes completely failed again! When we called a tow truck to have the vehicle taken somewhere else, the owner actually blocked our car in with his own vehicle to keep us from taking it! Then we were threatened by the owner personally with a bat...REALLY. AVOID DOING ANY BUSINESS WHATSOEVER WITH THIS COMPANY FOR ANY REASON!
