I called Hometown honda to ask about purchasing a motorcycle and spoke... read more I called Hometown honda to ask about purchasing a motorcycle and spoke to mike. He said I could go on hold or he would call me back. I said that's fine - give me a call. I said I would come in but I am in Newark, and working. I waited 3 hours and called back. I spoke with Mike again and he said "oh we're so busy let me get back with you on that." Well I waited another four hours and guess what, no call from Mike. So I call again and ask for the sdales manager, he is not there so I end up with Mike again util he gives me to another salesman. This gentleman was very kind and found out what I needed to know. I wish I could remember his name. Anyway Mike put a new perspective on customer service - he's too busy!! It would take a lot for me to ever to do business with people like Mike.