Engine repair service near Eielson Afb, AK

What a breath of fresh air! After getting the run around at another garage and nothing was fixed, I cannot say enough good things about Metropolitan Garage! They were prompt, fixed the problem (on the first trip), and were very professional. The ladies at the front desk were friendly and such a pleasure to work with. I will never take my vehicle to anyone else! Dawn Montano

Two days ago my husband brought in a tire to be repaired. The lady up front wasn’t sure if they would get to it even though it was brought in first thing ?? My husband called yesterday when he woke up (2:30pm) and was told that they couldn’t fix the tire. I guess the tech tried to use a safety seal which is only temporary anyway instead of taking the tire off the wheel. He was told the tire was TOO BIG to take off the rim, which is funny. My husband is a MECHANIC that used to work there!!! His tire is a stock standard truck tire, size 265/55R17… should have easily been able to take it off the rim with the equipment you have there. Your tech is LAZY!! And now you won’t get our business anymore. We even reached out to our friend, who also used to work there and he was mad for us!! Anyway. We took it somewhere else around 3pm, and they had it fixed before 5pm. We used to recommend you guys to everyone but not anymore. The shop wasn’t even busy!! If you don’t want to do tire services don’t offer them!! I did privately message before this review and I feel like it was a typical generic response to an upset customer. I truly hope they do have a word with their techs and this won’t happen to anyone else. We aren’t mad it took so long, we are more upset that they gave us a BS excuse and wouldn’t fix the tire, or even offer anything else, like what to do. Anyway, save yourself the headache, because they probably won’t take this review seriously and go somewhere else.

I took my car in about a week ago and was told i needed my car's computer replaced so I agreed to have it ordered and installed. I was told it would be done by Thursday 19 June 2014 at the latest, so I went and got a rental car until that day. I turned the rental car in and my car still is not done and when I went by the shop I was told it would more than likely be finished today 20 June 2014 because the machine to program the computer was not functioning. Today I spoke to Dave around 2:30 and was told they have not even installed the computer, but was fairly confident that it would be finished before the shop closed and he would call me if there were any changes. I did not receive a call and I still do not have my car. That is the only car I have to reach work and I refuse to purchase another rental car just so I can continue to be given the run around on my car. If my car is still not done on Monday, I will get my car back and take my problem elsewhere. This shop will definitely be avoided next time I have an issue with my car.