Ford service near Glendale, AZ

Very very pleased and satisfied with them, I have never gone anywhere with my 04 Honda Civic until now and I would recommend them to anyone. I'm a forever customer now. Very trustworthy, reasonable and honest. Thank you for having me as a customer. Suzanne Surprise, AZ

LOVE these guys! They did quality job that five other mechanics wanted 3600-5000. This shop charged me less than half of the total. We essentially had to replace half the engine. Trustworthy and understand that our vehicles are our lifeline to our lives. Very professional, treated my car and myself like family. Screw the other guys, Surprise Auto is my new mechanical home!

Ray Morgan and his team have done it again. I recently purchased a Jeep. It had been sitting for years, tired, sad and maybe even a hopeless cause. Within days and a very reasonable amount of money, these guys had it purring like a kitten. I'm now in AZ back country a couple times a month with complete confidence in The "Black Bear". Good Job Guys! Patrick L. Scottsdale, AZ

These guys got me in and out in no time, they're awesome. No upselling, a very honest and down to earth business. I appreciate the service. Cassidy B. Phoenix, AZ

Bill came to our house, very professional and reasonable. Fixed sons car for a lot less then a shop would have done it for. We will be calling him for all our auto repair needs now that he is working in the Minneapolis - St. Paul area.

Chris provided an estimate. Work done on time, and at the estimated price. Great shop, definitely recommend. Tom

AVOID this shop! Requested a transmission service and to inspect the front suspension and diagnose why the check engine light was on. They completed these service/repairs but did NOT disclose doing an alignment nor was doing a tune up authorized. Hector held the vehicle hostage until payment was received. He refused to issue a refund for unauthorized services and promised to discuss with the owner and call us back! The man is dishonest and lies through his teeth with expertise!

be careful with these people, they quote you 1 price tell you thats all you need, then change their tune and up the bill 200.00 w/o any prior authorization. i have all their voice mails saved and phone calls after the fact recorded where they contradict themselves not a very good business practice !

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