Engine repair service near New River, AZ

Outstanding customer service, in my case for a Sprinter van, but I will recommend for all your Benz cars!!! Thank you a lot!!!

I took my previously owned ML 350 in for a B service at 56K miles. They took care to discuss with me what would be done. Mr. Piech, who worked on the car did phenomenal work. I thought the car rode smoothly before I brought it in, but Mr. Piech re-lubed the chassis and now it rides like it came out of the showroom. He also noted that the brake fluid needed replacing, and the difference in braking is noticeable. He let me know things that were fine, but noted item I need to keep an eye on (for example, difference in brake pad wear). It's nice to know I have found a shop where people still take pride in their work. I have already recommended the shop to two of my friends, and I'll be bringing my car here for as long as I own it.

We have been going to Arizona Exclusive Care Care for over 20 years Ivan has serviced all of our Honda Vehicles they are Great at what they do. We will continue to bring our cars to him. I recommend him to all my family and friends.

I just had Justin Johnson with wrench inc out here and he was able to solve a problem 2others gave up on. He was very nice and professional. He never gave up and did an excellent job. I was really happy with the overall experience will definitely be using them to service all my work trucks. Scott Fowler

For 7+ years myself, family and friends have taken our cars for service and repair because we understand the value of professionalism, great work ethic, and trust! I've never had a problem that couldn't be fixed at Pete Kelly's. They will always take care and do what's best for you. Great company/team very honest people! You will always walk away knowing you were in good hands! Thanks George and James for all you do! Que Major

It wasn't a great experience, you tried to charge an outrageous price for things that have already been replaced and fixed, and over charged a job,and gave back the vehicle in the same condition!So no it wasn't a good experience and I'll let everyone know on all social media platforms!

Scotts Auto has been really good to me. Took my car in during summer for AC issues. Noticed AC started blowing warm after a couple week. Took it back into Scotts, and they fixed it same day at no charge to me. Connor was very helpful. Thanks again Scotts Auto!!

John has always been honest and has never done more than necessary on our Sport Trac and Sonata. We thought the Sonata was dead with 130K miles and needing repair. John convinced us that the Sonata engines are built to last and did the repairs for a reasonable price. We've got almost 170K miles now and it runs like a champ. I'd recommend him to anyone.

I highly recommend this shop. Ken is very professional in everything he does. Car was repaired quickly and at a very fair price. No stress or worry working with Ken. Very good experience. Randy Propeck

I'm not a big review writer, but when a testimonial is deserved, I'll make a point to give it. Everyone at Tech1Auto was great! Fred had me come in the day I called and they did a perfect job repairing my car. These guys know what they're doing and do what needs to be done... and at a fair price. They made it simple, took care of the issues quickly and professionally, and immediately made me a new long time customer. The experience was like going back in time, when taking your car into the shop was more like getting a haircut... with confidence, care, and familiarity. I would recommend Tech1 to anyone that's trying to find that one last really good auto-shop.

Avoid at all costs I took my car to Rick for a second opinion after I was told I needed a new motor. My dad, who lives out of state suggested the second opinion because he thought it sounded like a blown head gasket. So I took it to Rick and told him it was an older car with high mileage and I wasn't sure I wanted to put a lot of money into it if it's something major. After a couple weeks Rick finally got back to me and said I the only thing wrong with the car was the water pump. This seemed too good to be true, but after bad mouthing the previous mechanic Rick assured me that a new water pump would definitely fix the car. When I attempted to drive it for the first time it wouldn't accelerate. I called Rick and had it towed to his shop the next day. Weeks went by without hearing anything from him. I called every day, sometimes twice a day, getting no response. Finally, he called and said his father had died. I felt awful about that, I just wish he'd have communicated that. He finally looked it over and told me it needed new spark plugs and coils. I finally picked it up about 3 weeks after dropping it off the second time. Next day, I try driving it to work and all the warning lights are coming on. I called him again, and had it towed back to him...again. This time he says it's a blown head gasket. By this point I'm frustrated because this is the 3rd time I've taken it to him and now it's something major. When I questioned why he wasn't able to figure that out the first time I brought it in, he got very defensive. He even blamed me, saying I never told him the car had overheated. It was one of the first things I told him. He insists he told me that we would "start with the water pump and go from there." I told him he never said the words "start with." That I would have been concerned by that because I told him up front I didn't want to spend a lot of money repairing it. Then he started accusing me of calling him a liar. This is where it gets interesting. He then tells me that there is no way he could have known the head gasket was blown. His exact words: "I can not see into the cylinder head to see if a headgasket is bad! No one can." Which is interesting, because by all accounts it's a very simple test to determine a blown headgasket. The next guy said there is no excuse for him not being to determine it was a blown headgasket. So, Rick keeps saying things at this point like, "what do you want me to do?" and "I bent over backwards to help you." This was very strange and unsettling to me. I was a customer who paid him to do a job and he was acting very personal about it, like we're old friends and I'm being ungrateful about his "helping me out." So, I took it to a new mechanic a friend recommended (Frank's Honest Auto in Peoria, Arizona). They diagnosed the problem by the next day, had wonderful communication and my car up and running like a champ within a week. I contacted Rick the next day and asked him to send me a copy of my 3 invoices. On them were hand written notes after the fact. On invoice number 2 he wrote at the bottom that the 3rd time I brought it in he did a pressure test and determined a blown head gasket. So I asked him why he didn't do the pressure test the first time considering I told him that the car had overheated. He responds that HE DID do the pressure test the first time around and determined there was no problem with the head gasket at that time. Interesting, because the day before he told me there was no way to determine if a head gasket was blown. And invoice number 1 makes no mention of a pressure test, let alone the results of it. It's only handwritten in after the fact. When I questioned him on this, that's where he got downright nasty. He began calling me names and being very demeaning. Said I was "ignorant" and "unreasonable." Bottom line is, I think he knew it was a blown headgasket all along. He knew I didn't want to spend a lot of money so instead he planned to nickel and dime me, hoping in the end I would just end up spending the money since we were in so much already. I wanted to give him the chance to explain, but instead he insulted and demeaned me, and in the end blocked me and told me to "have a nice life." He never once made any attempt to make this right. Not sure if it's women in general Rick has a problem with, or if he saw an older car and someone not mechanically inclined and decided to take advantage. But I would be very wary of doing business with him.