This is my second time bringing my 2010 Toyota Camry for a trans fluid... read more This is my second time bringing my 2010 Toyota Camry for a trans fluid exchange . I like doing that a little more often than the book says as i feel it can't harm to be extra cautious as a transmission replacement is far more expensive . I feel so far a good job was done but the only thing I find is the impersonal feelings I get as I wanted to ask the Tech who did the job about the actual condition of the all synthetic fluid and when he test rode the car what was his thought on the shifting and general condition of the trans having 90 thousand miles on it now . I have a 25 plus year old car that I keep in good condition and I am guessing that its old school thinking with my Toyota that you bring in the car after a few days to have the fluid re-checked to make sure the level is where it needs to be . More Tech conversation would be nicer for the customer but i am guessing that if every customer wanted to ask the tech questions about there car then the Tech would get way behind in his work . I just wanted to mention that but feel they do good work for less than the price of a dealership .
Dan personally went above and beyond to deal with a breakdown I had wi... read more Dan personally went above and beyond to deal with a breakdown I had with my Prius. My car became disabled literally across the street from Dan's shop (how lucky was that?!). It was after normal working hours, but I happened to catch Dan still at the shop, and he very willingly walked over to my car and spent time troubleshooting it on the spot. Turned out the coolant pump had gone out, causing a fuse to blow and the whole car to shut down. He replaced the fuse to get the car to activate long enough to get it over to the shop, and then they took care of the pump replacement the next day. Fair price, great service. Thank you!
I really wanted to check in and see if my car was in need of anything.... read more I really wanted to check in and see if my car was in need of anything. Getting ready to go on a road trip. They were totally honest and did all that was needed. They made a couple of suggestions that would need to be addressed in 5,000 to 10,000 miles. I will be back to have those done. 100 % better than the dealership.