Brake repair service near Benicia, CA

Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA

I came into this shop and ask how much it would be to diagnose and replace the thermostat and water pump - they quoted $57 for the diagnosis and $657 for the work. When my husband dropped the car off they wrote the quote much higher so I called to dispute it and was told this was there standard price. I asked them not to work on the car because I didn't feel comfortable with the sudden price change. When we picked up the car it had been moved and I asked why they said they were about to begin the work when I cancelled. I drove it across the street for a diagnosis at another shop and was told that the Coolant hoses were disconnected and all of the coolant was running out of the car...and the car could not be driven it had to be towed!!! Costing us even more money!!! There were no leaks when the car was dropped off at CME. The thermostat light had come on a few weeks earlier we filled up the coolant, nothing was leaking because the car sat in our drive way for two weeks while we were on vacation....until we could drop it off at the shop. Please beware of these vindictive crooks...

Very nice experience

1

I've been bringing my car here since I bought her and have received excellent service every visit. German is an exceptional business owner and very pleasant to work with. He is great at explaining things to someone who is not car savvy at all! Danisela Mancia

Excellent friendly service, they know what they're doing! Tom G. 2010 Honda Accord San Francisco, CA

Had my first experience with Pat's Garage when I took in my 2012 Fisker Karma for routine 10K mile service. Every aspect of the experience was terrific, starting with the initial consultation and advice, scheduling, reception, the work itself, and delivery. Pat and his crew are extremely knowledgeable about this rare car, and very professional and helpful throughout the process. I know that Pat is a Karma owner and enthusiast himself, and quality of service and work reflects his passion for the car. Behrooz Shariati

I highly recommend Euro Japan Auto works - Essy and his team have work on my cars for the past 9 years - I've always received top notch service. honest assessment of issues with my car....Lady's this is the mechanic to go to !!! Essy and his team are awesome !!!

The Best body and paint work I've seen thus far. I highly recommend Spectrum, I recently had my BMW hit from the side and the paint and body work looks as if nothing happened, blended well and you can never tell it was hit! There reasonable, trustworthy and most important fast! They won't have your car on the back burner, will expedite quickly while being precise! They do everything from classics to common cars to expotics this is a great body shop! A+++ :)

I research the heck out of my shops because I care about my car. Jay was highly rated, and I was given a casual recommendation through FB. I pulled the trigger and brought in my '06 BMW for some scheduled maintenance. I got my rear brakes done, a coolant flush, and a brake flush. I quoted the same work through the dealer just up the street and Jay came more than 30% cheaper. He dropped me off at work, and also picked me up as well. Now that's service. He sent me pictures of the parts he replaced and kept me updated on the progress. It seems simple that someone would think to do this now, but most don't and I appreciate it. Never felt pressured or pushed. He explained everything and was very knowledgeable about my car. Since he worked at BMW SF for over 17 years, I thoroughly trust him. He is definitely my new go to guy for BMW Service. Thanks!

The service at Advanced Autowerks was great--best price I found in the area and a friendly staff. All my questions about the service, car, and future services were answered! Kyle took the time to explain details about my tires to me, and even followed up with a link to an article that gave more details about my question. That is customer service! Sophia L. Stanford, CA