Mufflers repair service near Big Basin, CA

Brought my Audi r8 to check for steering vibration the car was diagnosed and Found out it was a rim bend the staff did a great job with the diagnostics. However I never got a call to let me know to return to the shop so the car was just idle in the parking lot. Bruce was helpful he informed that he was going to email me with rims and tires options for the car however I never received the email with the info. Thank you

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

This is the ONLY place I take my Porsche. Don and his team provide excellent service. An example : My alternator went out & after a night on the trickle charge I thought I could make it over. Unfortunately my care died only a few blocks away. I explained my situation to Don and he sent a mechanic over with an extra battery to assist me in completing the journey to the shop.

I have been servicing, with some repair work. a 2009 Subaru Forester at Garage One for the last 7+ years. Excellent service & charming staff. Closed out of their Mountain View location has added another 30+ minutes to access location in Campbell but worth it. Robert S. San Francisco

The Los Gatos Auto Service Inc. provided me with excellent service. My 2000 Ford Focus is running smoothing considering it's 14 years old now. I recommend the Los Gatos Auto Service Inc. to anyone who needs their car service. They do an excellent job.

My experience with Winchester Transmission has been wonderful. I have had several cars serviced with them. They always solve the problem and they are willing to go the distance for their customers.

We needed our neglected vehicle all better. Steve and his team looked things over and did everything we needed to get back on the road safe. Thanks, guys!

STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

I started by taking my Honda here just for a cheap oil change, but when I had other issues, I returned. Issac is unfailingly polite and helpful, and when I had a "check engine light" problem, he told me it was best to try the small and inexpensive fix first, which he did. He also researched the problem on the web, and showed me a recall which may have contributed to the problem. Issac is a born mechanic- he just knows cars! I also feel that he is as honest as the day is long. I know that many people think all mechanics are cheats, but I also know people want their car fixed for a song, or do not value a workers time and ask for lots of "freebies" or at least free advice. Glen D. Santa Cruz, CA

Absolutely the best mechanic EVER. Brian is the man. Honest, forthright, bright, knows BMW's in and out and a true gentleman. He is my mechanic for life. Thoughtful, thorough, precise, accurate, fair, trust worthy, generous. All that praise, is it possible? Yes. Try it. Brian will never disappoint. I took my BMW 330ci to him after the car was meticulously maintained by the dealer for more than 10 years but I let it go for almost 22k miles and just when it was dying I took it to Brian. After the service and a thorough look Brian brought it back to almost new and it works like a charm as I commute the hill and back daily. Brian, thanks for fixing my seat motor for free. thanks for renewing my oil for free. thanks for all your advice and your friendship. Honesty pays and he knows it.

You guys are always the best. Juan was very considerate to explain everything on the phone to me in detail. He made suggestions for when things have to be fixed/replaced at our next visit. I took notes, assuming you guys keep that on file too... really appreciate the great service, thank you as always!