Brake repair service near Boyle Heights, CA

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

General auto repair.

First clue, ripped off, the bad about a 22 year old after a 31 year seasoned businessperson. Ray

My wife’s expedition blew a heater hose while at Coffee Bean with steam coming out from under the hood she drove next door to American Tire. The guys “T” as in Mr. T was very helpful, even assisting her a tow to the dealer through AAA (garages don’t typically assist you going elsewhere, but they were helpful). Upon arriving to assess the problem I realized the “new” heater hoses are not hoses at all but rather multisegment manifolds. I felt comfortable with everything explained, they confirmed that the parts were available and it would be done by the end of day and it was. Very happy with the service and how we were treated. 5 star all the way!

Decided to give this repair shop a chance since it's close to my house. The facility was clean and the manager Jonathan was very courteous. Oil change was done in reasonable time and price was great since I was able to use coupon. Jonathan was patient enough to answer any dumb questions I had after the service. Great shop!

I brought my BMW Z4 here and had excellent service! The entire experience was positive. They are upfront with costs, and I paid less than what they estimated. I saved $1000.00 from the dealer's quote. I was able to talk directly with the mechanic and the owner. They really care about providing quality service and making sure the customer is happy. A few days after the repairs were completed, my car began stalling so I called them. The issue was not related to what they had done, but they came and rescued me from the side of the road, took the car in, found the problem, repaired it and only charged me for the part. No labor charge! I highly recommend Schnider Motors for your BMW repairs!!! I know I will definitely return for any and all of my BMWs service.

I took a 2004 Kia Optima to AER quite a while ago. I did some shopping around asking other Mechanic shops for prices and what they do. I settled with AER because they gave reasonable prices. After i left them the car, it took them maybe 2 days to call me back and tell of the additional parts my car needed and gave me a revised estimate. It was a bit more that i had thought it would be but i agreed to continue with the work. Starting from day one, it took them a little less than two weeks to repair my Kia. To this day I have not had any problems with them. Thank you AER for a great service.

DON'T USE THIS SHOP ,DON'T TRUST THESE GUYS AT ALL ,THE OWNER IS VERY RUDE , THEY FAILED TO REPAIR OUR CAR CORRECTLY AFTER TWO TRYS,AND KEEP THE CAR OVER 30 DAYS ,THEY CALLED US EVERY THREE DAYS AND SAYS THEY FOUND MORE THINGS WRONG NEED MORE REPAIRS AND MORE MONEY ,THEY STILL DIDN'T FIX THE CAR RIGHT , WE HAD TO TOW THE CAR TO THE DEALER ,TO REPAIR THE CAR CORRECTLY, THEY WOULD NOT REFUND OUR MONEY , TREATED US VERY BAD ,1200.00 DOLLARS WASTED AT THIS SHOP ... DONT USE THESE GUYS 'PAUL' BAD PEOPLE