Ford service near Burbank, CA

It's too early to give any comments now let me drive few hundred miles then I'll be able to give any comments. So far everything seems to be OK.

I can't say enough about Bill's. They are truly amazing. We're all too aware of the horrible reputation "auto shops" have had for years and we're also turned off by the grotesque price gouging you get from dealerships. Neither of these realities pertains to Bill's Quality Auto. These guys are Top Notch. They maintain the highest AAA Standards and the community just loves them. They are so amazing, honest and highly trained that they are THE recommended automotive care facility for The 805 Foundation. We have had multiple vehicles serviced here for years and that will never change. Just give them a try once and you'll be a customer for life. -Robert Allen

Had a terrific experience with them. I live in Arizona and bought a car in California that needed major engine repairs. I was told by one mechanic it needed a new engine yet they were able to repair it without having to replace it. The owner and his mechanic are very knowledgeable and responded very quickly to me with any questions. He worked with me as far as being out of state and was able to keep my car until I was able to get to California to pick it up at no extra charges. I highly recommend this establishment. The reason I chose to go with him was they had previously repaired another car for me about six years back with the similar issues from Kia, as far as the dealership telling me I needed a new engine when I actually did not. Dependable Car Care definitely saved me a lot of money and they also gave me a warranty for 36,000 miles or three years whichever comes first.

Took them over two weeks for the repairs. Asked them to keep us updated, but never did. Only when we called did we find out about delays parts needed to be ordered, etc. $5K worth of work, I think it's okay to expect to be treated a bit more professionally.

I think you overcharged me with the oil change service. For the same service in other places, I only paid $60-$65.

I recently took my vehicle to ACA and they kep my car for 3 days, they charged me $430 bucks to do a full service and to fix my squeeking breaks. I got my car back only to find I didn't have any windshield wiper fluid, the breaks are squeeking as bad as they were before bringing it in, and I had gressy hand prints running all along the hood on both sides. I called to complain to a manager and was told they would call me back, but they never did. I called again the next day and they told me to drop it off again for another day which forced me to rent a car for my road trip because my car was still broken. Then when I get home and bring my car in they tell me they need it for another day which leaves me without a vehicle yet another day........ These guys are thieves and I will never bring my car back to them and I recommend you find a different shop to go to if your thinking about using them!!

The work was completed quickly and had no problems.

I recently brought my car in to Chuck Mercier Union 76 because it didn't pass the smog test. I spoke with Gary, and told him my situation. He was more than willing to help me out. He fixed the problem and my car ended up passing the smog test. He is very smart, knowledgeable, and professional when it comes to cars. My family and I have been coming to this place for years and the service has been nothing but wonderful! If anyone is trying to find a good mechanic, try this place out. You won't regret it.

The staff was friendly and performed the alignment check quickly. I was concerned about possible frame damage on a used car that I was considering purchasing and they directly addressed my concern about that issue instead of simply telling me the car was aligned well. While waiting outside, they got a chair for me to sit in, so that was nice, too. Chris Morris

It was my first time going to The Great American Auto Center in Burbank and the reason I chose this Auto Center was because of so many good reviews I saw about Mr. John the owner of this Auto Center. I had a few deep scratches on my Honda Accord. John greeted me with a friendly smile and answered and explained to me in plain English how he would repair these scratches. John looked courteous and honest, and right off the bat he said to me that he will fix my car scratches at no cost to me because I'm a retired person, and I was amazed when I heard that. While I was waiting in his auto center, he spend about an hour repairing the deep scratches and touch up paints and the work he did looked great. I tipped him some but he didn't wanna accept the tip from me either. Mr. John is amazing and nicest guy in this type of business I've ever met. He's very professional and knows his work. I would definitely recommend John to anyone needing work done on their cars. From now on I'm his customer and he's my friend. Thank you John, Roobik V.

bobby@oliveautocenter.com