Custom work service near Corona, CA

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

Jack took care of my flat tire and balancing at no time, very early in the morning when other places were all closed. He knows how to take care of his customers. Fair prices. I highly recommend services on this place. Malaga S.

Not sure I can recommend these place for service! After having many of my Classic Automobiles exhaust done there and recently my Suzuki Samurai with 74,xxx original miles and spending $400 on the entire exhaust. I was suppose to get a call back regarding the warranty on the Cat (Catalytic Converter ODB I) installed in April 2012.. The vehicle has less than 600 miles on it since this was installed.. Never received a call regarding the warranty.. Unhappy customer and potential lost customer in the future because of this..

really nice guy! he knows his cars especially specific cars and what goes wrong. they were budget friendly, i will go back! 5 stars

Custom European specializes exclusively in service and repair of Mercedes Benz, BMW, Mini Cooper, Jaguar and Land Rover automobiles. Our goal is to maintain your car to its peak performance levels.Our factory trained technicians use new original manufacturer’s parts and perform all maintenance and repair to meet the manufacturers specifications. Our state of the art shop is equipped with the latest factory diagnostic equipment.Custom European also does extended warranty work. We want to make leaving your car for service easy and convenient. We provide complimentary Mercedes and Jaguar loaner cars to drive while we have your car. For shorter visits, you are welcome to relax in our comfortable waiting room that features free Wi-Fi and satellite Television.The Custom European team has been providing the local community with superior auto service and repair at the same address for over 25 years!Call (714) 894-5767 to make an appointment or visit us at www.customeuropean.com.