Brake repair service near Covina, CA

I thank my lucky stars for this place!! For as long as I've been taking my car to the team here, which is about 6 years now (this was previously a Nappa, with the same team), I have always been listened to genuinely and given considered, expert recommendations for my old car. It's thanks to them that it keeps on going!! Managers Albert, Mitch and the mechanics are top notch, friendly and so helpful! They take the time to listen and explain. At first, having just moved to LA, I used to cross-check their recommendations with a friend who owns a repair shop back where I used to live. Every time, he agreed with the basis for their assessment, plan of action, and price. As an example of their honesty, there was one type of repair that, for the type of car I have, is apparently best done by the dealership, and they told me that up front, rather than just doing the repair themselves without telling me and leaving me with the chance that the car may not work as it should. They have never been pushy and they help me prioritize what needs to be done and what can wait. They have sometimes gone out of their way to help me. The friendliness and reliability with which I'm treated here makes this Napa shop a valuable part of my sense of community here in Hollywood. I'm so grateful to have them and couldn't recommend them more highly! Janet Caper

Not happy with this place or the work, took my M3 there one time, and that was all it took. First off I had plenty of work done, header install, carbon intake installed, water pump, coolant hoses, O2 sensors, thermostat, crankshaft seal, and instructed him to repair the oil leaks. Ed says he repaired my oil leaks, yet my car continues to leak oil, he damaged a $400 wheel, which he said, if the shop he knew, could not fix it, he would buy me a new one. When his shop failed to do so, I asked about a new wheel, of course he then said, he had no money to get me a new one, so I paid out of my pocket for a new wheel. I had him install my carbon air box, and he removed my OEM clamps, threw them away and replaced them with some junk hose clamps, stating he did not have the tool to replace the clamps, not sure what that has to do with me. So I took my car to check on the oil leaks and was told and shown by the shop, how the oil pan was not only missing bolts, but some were sheared off from over torquing, I was also missing header and sway bar bolts from his header install, my power steering hose was not secure, causing it to rub on part of the motor, damaging it, there were a few other things he failed to do, now costing me over a $1000 to repair after paying him over $2000 for less than subpar work. Do yourself a favor, and stay away.

Roger and his staff were excellent. Gave me a great price on a tire and did an amazing job! Definitely recommend this place to those looking for great customer service and prices. Luis Saldana

Overpriced with a "can't tell me sh*t" attitude. Maybe their great on old cars but as for my wife's 2010 Challenger they caused more issues then fixed and charged me 1/3 more then anywhere else to do it. Brought my car in for springs, struts, alignment and to go through and make sure everything was right. Did a motor swap and the shop before didn't tighten the lock nuts on my adjustable suspension so wanted it all gone over. Guy was mouthy from the start and bitched about the job the whole time. My front ball joints we're missing a lock plate (found out later), really obvious but they didn't say anything and put it back together anyway. Also missed my rear craddle bushings went bad even after bringing it back to them. This is a huge issue and made the car unsafe to drive, they said it was all good though. I call back and kind of question their knowledge since these basic and obvious issues were missed to which I was hung up on. My advice, find another shop and save yourself the agony.

Jack took care of my flat tire and balancing at no time, very early in the morning when other places were all closed. He knows how to take care of his customers. Fair prices. I highly recommend services on this place. Malaga S.

I would have to say that they are the best at what they do. I took my car wrecked from the accident. They towed my car for free to their shop and started on the paperwork right away. Not only they are honest, they are also reliable. In only 3 weeks I had my car back, in perfect condition. A+ to Pristine Auto. God forbid I have another accident, Pristine is my body shop!

What I love about this place is that they are courteous and helpful. I called and spoke w/ Bill the manager told him my issue, brought my car in and because it was just a minor issue I was in and out in about 30 mins or less!!! I will definitely take my car back there!

OET had my problem diagnosed within two hours and had my car back to me within the same day. I was shocked when I was told that the problem was minor. My repair cost substantially less than I expected. I knew then, that I had finally found an honest mechanic.

Went here on a referral with a coupon to have AC service. Mechanic did a good job , didn't try to up charge me. Honesty and integrity very much appreciated don't find that with a lot of mechanics these days!

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