Brake repair service near Culver City, CA

I am new to the area so I relied on Yelp and Google ratings to help me find Hank's Tire. It's an "old school" place - been in business since the 50's and it is second generation family owned - a gem of a find. They educated me, didn't pressure me and made me and my car much happier. Thank you guys!

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

General auto repair.

Alvin and Paulo are definitely one of a kind. I originally went here for an oil change as yelp had great reviews regarding their service and specializing in Mini's and BMW's. The reviews are true and they provide great service and treat all their customers with integrity. They are not a shop that will tell you your car needs service just to make a buck. They are straight forward and honest in what your car may need and leave the decision up to you. Recently I unfortunately had my Water pump go out. I called A's Garage right away and Alvin stayed after hours to receive my car from the tow truck and even gave me a lift home. Can't say may places would do that. This shop has won me over and this will be where I will surely get all my services from, from now on.

one of the worst feelings as a car owner is when that red "check engine" light appears...ugh. i brought my truck in today knowing that robert & his crew would be honest with me and let me know if any repairs were truly needed. i feared it was my alternator, a very costly repair... turns out it wasnt, and was related to the ignition box which has been replaced earlier that morning. no repairs were needed! big sigh of relief! i continue to give this business my loyalty because i trust them. bonus is that you get a complimentary car wash with your service. win! win! thank you again silver star !!!

I was in need of brake repair and looked here to find a shop with good references. I feel like I hit the jackpot. I called two days ago and made an appointment, then went in the next day. Steve took my car in right away, offered me a ride home, called me a couple hours later and said the car was done and sent his son to pick me up. The car runs just as good as when it was brand new. It's a 2004 Chevy Impala. The service is exceptional, Mr Luzzi is very nice and I am very pleased. I will be back for future service without a doubt.

Came here because I had a flat tire. But not only that I needed an oil change so this individual camilo took care of me really fast. Not only was he fast he had the best customer service I have seen in a while. I highly recommend checking this place out. Great job u guys. Ask for camilo hes the best! Jonathan Cook

Auto Repair, Fleet Repairs, Body Shop, Towing, Towing Service We have more than 20 years of experience in the automotive industry.We are a full service repair facility that specializes in auto repair, fleet repair and towing service. ASE Certified Technician. Free Estimates. Courtesy Shuttle Service Available