Brake repair service near Highland Park, CA

You should know a few things about Pep Boys right off the bat. First, they charge about the same as many dealer mechanics. So, you should basically just take the car to the dealer or an upmarket independent who has more reason to care about your car. In addition, you will wait an awful lot for service with such a markup. Again, if one pays a premium, one expects a certain amount of service. The last thing you should know is that they seem to lack an enforced policy with regard to their work. If you walk in, you are just dealing with Mike, and if Mike does not feel like giving you a refund, that is that. My story is that I took my Buick in to have it checked out since I was going to drive it across country. They charged me $485 for a belt and two radiator hoses. This is somewhat of a premium price and I will discuss that is just a minute. I got my car and drove it for a few days (it was repaired on 6/5/2014). The radiator then blew out in Jackson Hole Wyoming (on 6/13/2014). This is pretty far from where I live and it really created a lot of problems for me. The fluid it leaked was green. It turns out that they put regular pro-line coolant and not Dex-Cool as the manufacturer recommends. This is documented in the receipt and I saw it with my own eyes. Did this cause my blow out? It’s hard to say, but if a surgeon leaves a surgical sponge in the patient and they get sepsis, it’s likely they will blame the surgeon. When I brought my receipts and material to Mike Zdralek the service manager, his opinion was that I needed to prove it was their fault. The funny thing was I was extremely polite and was trying not to point any fingers. Even a simple apology would have been nice. Now I’m out $485 for the repairs which had absolutely no effect in preventing what they were intended to do. I brought the car in to prevent a radiator blow out, and they did the job wrong and it blew out … in the middle of nowhere. The extra repair cost me $471 (plus $200 to have the part driven in from Idaho Falls). So I’m out over a thousand dollars now with nothing to show for it. The interesting thing to note is that a whole new radiator at a standard mechanic costs the same as two hoses and a belt from Pep Boys. This gives you an idea of the markup they charge on work. In the future, I will not bring any business to Pep Boys. I hope that the %20 margin they made was worth it. That’s the last they will see of me and the last dollar I will spend with their store.

General auto repair.

My sons Mustang was in our garage seems like forever we tried to get it towed to a shop but they wouldnt send a flat bed tow truck even when we request one about 3xs so my husband decided to put the fuel pump in himself while at the Auto Zone my husband met Ali and Ali gave him some advice and his ph# and said that he was mobile.We then decided to have Ali put the pump in. You can tell he KNOWS what he's doing/talking about.Ali had the fuel pump in it didn't take him long at all. And the price was GREAT!! From now on Ali will be our Mechanic and no one else!! THANK YOU ALI!!!

Honest and quality service, me and my sons come here, from oil changes to major work done ..they are fast, friendly, helpful with advice, good prices and they are open on Sunday's!! Thank you Luis and team for being the best mechanics in town!! Linda V.

My car failed smog check. I was searching on the internet to see who does repair for smog check. I found this place with five stars rated everywhere I decide to give them a visit. My car was taking care of in less than three hours repaired smocked and I left a very happy customer should have came here first I would have saved 50 bucks highly recommended

Sam provides customer service including smog checks.

AMAZING CUSTOMER SERVICE.WHAT I LOVE ABOUT THIS SHOP THE JOB DONE RIGHT AND FAIR PRICE VERY HELPFUL AND HONEST MEN.THANK YOU LAWRENCE AUTO REPAIR IT IS A PLEASANT EXPERIENCE .

Official Goodyear dealer. We specialize in tires and complete auto repair. We carry all brand tires, including foreign tires. It is our mission for you to experience good customer service, a clean environment, reasonable prices, and honest repairs. We have built our reputation on providing high-quality maintenance and repair service to all makes and models foreign, domestic, light truck and commercial-fleet vehicles. Our comprehensive service offering includes complex diagnostics, maintenance services, under hood, undercarriage services and much more. Our ASE-certified technicians have extensive knowledge and experience in domestic and foreign vehicles. We have the skills and experience required to service your family's entire fleet of vehicles.