Retail tire service near Murrieta, CA

I am writing this review as a warning or caution to those who are considering taking their vehicle to this particular shop. I am a nearly 60 year old professional who has been a loyal customer of Midas for many years. I usually take my vehicle to the shop in Mission Viejo but for the past couple of years or so have been taking it to the Lake Forest location. In the past I have always dealt with the manager, Marcos, who was polite, professional and helpful. I wish he was still there. I recently had an issue with my taillight/blinker not working and I brought my vehicle to the Lake Forest Midas. I was told the electrical plate the bulbs plug into needed to be replaced, which seemed reasonable and the repair was made. Since that plate has been replaced by this shop, I have had to bring my vehicle back several times because the same taillight would stop working. I tried to explain to "Manny" that the problem is most likely a short or loose connection with the electrical plate they replaced. Manny could not have been any less interested in what I had to say, would talk over me and at one point told me they "don't do electrical", although their Whitepages advertisement states they do. The very next day, after one of my several trips back, my battery was completely drained. I tried to explain to Manny there must be a short or loose connection but again he just talked over me and dismissed anything I said. Manny told me I needed a new battery and $200.00 later sent me on my way. The SAME taillight went out again and again Manny was rude and not interested in helping me but said he would have his mechanic take a look. When I picked up my vehicle Manny was not around and the mechanic, who was actually nice and apologetic, told me no one ever told him about the electrical plate they had replaced, so he re-worked all the connections and sent me on my way. Long story short, taillight went out again and when I tap it with my hand, it goes back on, indicating a short or loose wire. I brought my vehicle back today and told Manny what was happening. Again, he could not have been any less professional or helpful and REFUSED to complete the repairs his shop initiated. I asked for the District Managers phone number and Manny told me he is the "Owner" and they would just have me call him anyway. I told Manny I would still like the number and he wrote down a number that actually connects to Equifax. Dishonest ? Disgruntled ? who knows ... hopefully this doesn't happen to anyone else ... good luck.

Great guys and super service.

I'm glad to be back at Pacific German with another Audi. The service is excellent as always, friendly atmosphere, and most important...my car is in great hands. Thank you Shawn, and all the guys there. Florin M. Tustin, CA

I called and talked to George. He answered all my questions. gave me a quote and took his time with me. Driving a luxury car I am use to having shops and dealerships charging outrageous amounts for work and products. George changed all that. He was honest and even gave me a better deal than the best possible price I could find. He then ordered my tires for me and had them the same day. When it came to the work. they were very detailed and true experts. The work was flawless. Very friendly staff. I wish I could give them 5 more stars as they are a cut above the rest. If you want the best possible service go see George Aaron Doolittle

Personalized, friendly and courteous service to us you are a CUSTOMER in the old fashioned sense of the word. If you own a BMW, Mercedes Benz, MINI, Mini Cooper, Mini Cooper S, it's time to stop paying high dealer prices. We have been saving BMW and Mini owners like you over 25% through out the year in all repair, services and Maintenance. Why pay dealer prices? George Szilagyi, the owner, graduated from Auto Tech College in 1967 in Hungary. He lived, worked, and was factory trained in Europe (Italy, Sweden, and Germany) and then in Australia. While in Germany and Australia, he honed his skills at Alpina and Schnitzer High Performance Centers. He spent five years after this, working and receiving additional factory training. He was a member of the BMW ACT Program (Association of Certified Technicians) for several years. Ample space in between working bays assures you of no "accidental" scratches or door dings. Our staff treats your automobile better than if it was their own. Our shop is spotlessly clean and protective floor mats liners are placed on every customer's car. We can perform most oil changes, minor services and repairs, while you wait in the comfort of our spacious waiting room.

We offer Full Service Automotive Repairs for Foreign & Domestic vehicles; we are also an Official Smog Test & Repair Facility.

Absolutely love this place! We have both bought a car through JP, and take our other MBs here for Service. They do an excellent job! We had a VERY bad experience at the main MB dealership in Laguna Niguel and were lucky enough to fine Rubens! They know what they are doing and are good at it! Kim Owner-Parker

We used to have a family friend fix all of our vehicles but when he moved out of state his brother didn't do much for us. So we started to see Paul at American Tire Depot on Magnolia and he and his team really took great care of our vehicles. Thankfully Paul just recently came back here and I don't think I would ever take a car anywhere else. Chris Zmolek

Great service and very friendly. Bill and his team are excellent at diagnosing problems in your vehicle and then communicating them to the mechanically disinclined in open, unambiguous language. Unlike my experiences with other mechanics, I left feeling more informed about the status of my car and felt like I got a great deal, which I did. I was referred here by a friend and I will be referring Bill to all of mine. Malachi H.

Thank You Mike! Excellent customer service. You fix my problem in a reasonable time frame at a excellent price. Nice to find a truly "Honest Mechanic" running a Clean shop with with a team focused on excellent customer service. I recommend your team and shop for ALL needed auto services. Again, Thanks for fixing my noisy problem. Ray