Timing belt replacement service near Newark, CA

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

Jaclyn and her team are the best. I have 3 cars that I bring to her for all the services and they do an outstanding job. Just recently I brought a vehicle in for a major repair and I was leaving on a business trip. Once the repairs were made, Jaclyn drove it up to my home in San Francisco to personally deliver it to my wife while I was away. Now that's top notch customer service. I highly recommend this business and will continue to be a loyal customer for years to come. Patrick Banahan

I had problem with the engine with my Mercedes and was cautioned about visiting a dealership. A friend recommended this shop and I drove there .Although it was far from San Jose I am glad I did that . They did a good job and fast and were very courteous... I am very happy with their workmanship and reasonable prices. I just wanted to share my good experience with everyone. Two thumbs up! Azar S.

The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you're totally comfortable doing so. But more importantly, they're fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I've bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service. The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he's an angel. He was super kind, knowledgeable, and respectful. He's a huge part of why Redwood General Tire will continue to get my business for years to come.

I took my car to Alex about a week ago. One of the best mechanics I've ever been to. He took the time to check what's wrong with my car and got back to me with a fair estimate and price for labor. I recommend California Auto works to anyone looking for a FAIR price and a good family business. Anyone telling you otherwise is just looking for a cheap deal versus good honest work.

Excellent quality of work and friendly staff. Tom Jameson

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Super sweet crew. Quick quality work. Just makes you feel safe. Keurig coffee with variety creamers. - Denean Garret

I have used A+ for my cars for a number of years now. The work is always done correctly, on time and I am treated politely. They explain things to me in terms I understand. A huge plus is the ride TO and FROM work so that I am not bothering colleagues to get a ride. I recently had to use the dealership and it reminded me why I go to A+ instead, polite, on time and professional.

I brought my BMW into Holland to assess an issue that I was having with my transmission. After the assessment, Holland said that I needed a new transmission, which would cost approximately $8,000.00. I got a 2nd opinion from another repair shop and they said that Holland was grossly incorrect and that my problem was only a minor computer issue. It was an easy fix, my car runs fine now, and the cost was a hundred bucks. I am terribly upset that Holland presumed that I should replace my entire transmission and spend $8000 when it was only a small issue with my car computer that should have been diagnosed correctly in the first place. I trusted Holland and I was misled.

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all! They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later. Overall, I am very pleased with my service and I will return with both my cars for any service needs. Thank you RC auto for taking care of my car! Ben Chang

Complete auto maintenance and car repair services include everything from oil changes and tune-ups to all major services and auto repairs. Rick's does it all! We pride ourselves in customer service, friendly staff, and superior auto repair. Our repair services are AAA 100%-approved and have been named the cleanest repair shop in town! We specialize in Japanese import cars, trucks, and minivans, but welcome your "wheels" as well! We invite you to come in and check out our experienced staff of repair specialists who believe it's a privilege to raise your hood!

Family owned business, caring, knowledgeble. Very friendly staff. I had a tricky issue and they fixed it in a timely manner.

I was extremely impressed and most appreciative of the service provided for my clutch replacement & brake work. The work was done quickly, the guys were wonderful to work with, explained everything - and now my car runs wonderful. I will definitely bring my car back for all future work & maintenance.

Been back a few times including for scheduled service. They make the process super easy, and continue to be a delight to work with. Great experience with knowledgeable staff. They were very helpful in recommending products and options as well as verifying my choices lined up with my intent. Staff was friendly and conversational while I was waiting for my vehicle which is a huge bonus. Sean Ellis-Slattery

Waid does excellent work. He fixed my brakes on my Audi A4 S -Line for $200 less than what the dealership quoted me and it only took a couple of hours. I'll definitely take my car to Waid for any repairs/maintenance in the future. Highly recommended!