Auto inspection service near Riverside, CA

The worst experience I've ever had getting my truck smogged he told me I failed because my battery had been disconnected 2 days prior to getting my truck smogged. Instead of telling me ahead of time that I had a problem, he ran the truck knowing it was going to fail smog . The smog shop across the street told me if I would have brought it over to them they would have warned me about the problem before they would have smog the truck, therefore not letting it fail smog. Very unfriendly shop I highly recommend that you do not go here they will scam you if they get the chance.

Voted the #1 most reliable import auto repair shop in Riverside, California in 1999 and 2000 by The Press Enterprise, People’s Choice. The IMPORT CAR EXPERTS team of Dick Gervais (47 years experience) and Mitsuo Hoshi (44 years experience) are among Riverside’s top mechanics specializing in Japanese and foreign auto repair. The Import Car Experts is 100% RELIABLE.

We understand that finding a good mechanic is difficult these days. You want someone reliable and trustworthy – someone who will steer you in the right direction and keep your vehicle running smoothly at all times. GT Imports Automotive Repair is family owned as well as being the Bosch Authorized Service Center for Riverside, CA. With ASE Master Certified Technicians on staff, we specialize in the service and repair of BMW, Mercedes Benz, Volvo, Audi, Mini Cooper, and Volkswagen automobiles. When you visit our website, you will see we are achieving our goal of offering a 5 Star customer service experience - we have the reviews to prove it! Before you take your European Import to the dealer for service, call or stop by and get a quote from us - you'll be happily surprised.

this business is a giant scam. they live and feed off people failing smog tests for no real reason. hard working people come here to have their cars tested by an honest business and get shafted with bull crap excuses and misinformation. im angry cause my car failed smog twice and as business owners these guys should except people to be angry when hard earned money is being flushed down the toilet. the first time it failed was because my car battery had died and apparently the car cpu resets its monitor checks so even tho my car passed smog with flying colors since the computer hadnt done its own monitor checks they failed it. this second time i bought a code tester to see when all the monitors were ready to go which they were when i showed up. i thought all was gona go well until the young smog technician who cant explain his way out of a paper bag tells me my car failed due to a vacuum leak. having failed smog before i asked him did the car fail smog or did it fail because of a vacuum leak. thats when these weasels start to work their magic and all they see is a big fat $$$ on hard working peoples faces. he starts to tell me it failed because of the vacuum leak then he says theres a cracked vacuum hose if i wana take a look at it... he told me there was some tape on the hose and he removed it and saw there was a crack on the boot of the hose. i was angry he even removed the tape. i thought this was a visual inspection not a remove anything you see from my car and do what you want. he didnt even ask me if he could go into my engine and star removing things from it. granted it was just tape the state laws say VISUAL inspection. im not sure if these guys are thieves or if they participate in unlawful activity to make sure people dont pass smog. on what planet does visual inspection mean start pulling tape and componets from my car ? the owner walked in and hes just a big an idiot as his technician . using word manipulation and scare tactics to get people to pay for their crooked thieving practices. they make so much money from failing people its not even funny and they know this. just before my car was smogged a gentleman had also failed because he was not aware you had to drive your car an X amount of files to reset your car monitors or regardless if your car passes the actual smog portion of the test they will fail it.. these guys are very unprofessional and its obvious they live to rip people off. yes i was angry for my car failing but what made it worse was these guys obvious scam tactics and manipulation . visual does not mean start fooling around in my car removing things you should of asked me before you did. i will never go back again and i hope no one else does either. you have been warned.

The reason I go to Rays Auto service is simply because I trust they give the correct diagnosis and repair it correct. its hard to find a place that is not trying to make an extra buck and up sell you.

Roger and his staff were excellent. Gave me a great price on a tire and did an amazing job! Definitely recommend this place to those looking for great customer service and prices. Luis Saldana

Awesome place. Honest and loyal to do a good job the first time around. Not like other shops

Overpriced with a "can't tell me sh*t" attitude. Maybe their great on old cars but as for my wife's 2010 Challenger they caused more issues then fixed and charged me 1/3 more then anywhere else to do it. Brought my car in for springs, struts, alignment and to go through and make sure everything was right. Did a motor swap and the shop before didn't tighten the lock nuts on my adjustable suspension so wanted it all gone over. Guy was mouthy from the start and bitched about the job the whole time. My front ball joints we're missing a lock plate (found out later), really obvious but they didn't say anything and put it back together anyway. Also missed my rear craddle bushings went bad even after bringing it back to them. This is a huge issue and made the car unsafe to drive, they said it was all good though. I call back and kind of question their knowledge since these basic and obvious issues were missed to which I was hung up on. My advice, find another shop and save yourself the agony.

Courteous of customer's time, polite and professional. Excellence! in customer service. Adrian Yanez

ou. The owner Lary is a great guy and will work things out for every customer to totally understand what's happening to their vehicle . I trust this place and it's service and would definitely recommend this shop to my family and friends. =) -Kat Critchfield

I bought my Pontiac brand new in 1988. 277,000 miles later it's starting to have a few problems, especially with the fuel injection and passing smog. IS&R fixed its current issues in one day and charged far less than I had expected to pay. Good work done quickly for a fair price. Now I'm trying to decide which of its other problems to have them look at next. Craigs great to work with as well!!!

I was on vacation with my family and I had a tire that kept losing air. This place hooked me up with a new tire valve and got me back on the road in no time! I came in with 20 minutes until closing time and they still provided fantastic service! Great customer service. Highly recommend this place for any tire needs! -Kristie Phillips

Amazing work. The owner Kenni is an amazing woman. It makes me feel so comfortable taking my car somewhere to get an oil change especially being a woman because I know they will always be honest with me. I will always come here for any of my car needs.

As a lady needing my car smog I was treated with the upmost respect and they explained everything in detail so I could understand. Very hi honors to them THANK YOU! Deb

Fast service and clean shop... recommend this shop as best in san bernardino area Issac Coronado

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.