Merkur service near Riverside, CA

I don’t know how to review this mechanics shop. I had a full brake job done on my van. The back brakes squeaked afterwards and they replaced all the parts and did the job completely over again. Then the front brakes were faulty, my steering wheel wobbled like crazy. They had to re-do the entire job on the front. This is two separate appointments, for a total of 3 times in the shop. My conclusion is this: If they had used quality parts to begin with, I would not have experienced this. Either that, or they never even replaced the brakes, they didn’t do the work at all, took $1845 and ripped me off. They didn’t show me any bad parts, didn’t offer to show me or give me my old parts back. The office gal is wonderful and tries very hard to make sure the customers are happy. They did fix the problems in the end. But it took too much of my time, too much of my lost money not working, and too much trust is lost. Overall review: WOMEN BEWARE. I think they are taking our money and not doing the job.

I've had good luck taking my jeep here for servicing. The mechanics here were able to solve a problem that kept causing the engine light to constantly come on. I'd taken my jeep elsewhere in town and the problem was never resolved until I brought my car here. I would definitely recommend this shop. Staff is courteous, professional, and has kept my 15 year old vehicle running smoothly! I will definitely continue to have all work done on my car here at George's Sierra Shell. Nancy

it is true, they do "care" at the care shop .mark is the most knowledgeable person I know when it relates to anything about any motor vehicle. I first brought in work truck's for the company I worked for, then my personal pickup, my chevy Tahoe was stolen and striped and his crew put it back together again as it was, mark and his wife rose to run a tight ship and really do care about the work and the customer .they really do back the work without question on the warranty. I have only the very best comments to give, you can trust mark without any concerns because he will have already taken care of any issue before it is a problem. Michael F.

I highly recommend this auto car repair facility to anyone. I was referred to this shop by a friend after my 2014 Dodge was having transmission problems. I have limited knowledge of cars, I was fearing the worst. Louis had "best in class" customer service, very honest and straight to the point . Louis kept me in the loop with the problems of the car and even did research on my extended warranty without any hesitation. The facility is clean and the staff friendly. Crystal S. Ontario, CA