Auto parts service near Sacramento, CA

Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.

At Stephan's Auto Haus we believe that the safety of you and your family is of the utmost importance. We strive to make sure that your vehicle is running properly and safely, and will be repaired in a timely manner and a fair price.

Knowledgeable and very Professional. Arrived on time and finished job in expedient manner. So satisfied, that I'm already setting date for Dan to start another job on second car.

When I was in California Maxat Hybrid provided me with probably the best automobile repairing service in this parts of US. I had some problem with my Prius on last weekend and visited these guys; had a great experience. The team is very good; they take really good care of the car and thoroughly inspect the problems, quickly resolve the same. They also provide original parts and are endorsed to Toyota. If you are looking for a tangible solution then it is highly recommended. Again thanks Maxat for the great service.

J&W Wreckers ripped me out off! I bought a piece from them and they shipped me the wrong part. I talked to the owner over the phone and though he admitted he sent me something other than what I ordered, he said he would not return my money till I paid for the return shipping on the part that I did not order. He wanted to make me pay a restocking fee as well. After many, many calls he finally agreed to return all the money but when I sent the item back he only gave me a partial refund. He was very rude over the phone and kept lying to me. Now he has the part and my money.

This place is great! Hardworking, reliable, honest, and knowledgeable technicians, not to mention a spotless shop. They have very reasonable prices. Anyone in the area should give them a try and see how great this business is. Alexis Alejandro

This place is awesome! I brought my car in for a scary noise that I was afraid would be an expensive fix. The owner told me that the brakes another shop had put in my car were really cheap and that’s where the noise was coming from as they had worn out quickly. He didn’t try to upsell me or say there were other expensive things wrong with my car. I really appreciated his honesty and integrity. Problem solved! The noise was gone and I feel much safer now. I will definitely be going back for any other car need in the future. Plus they have a really nice clean waiting room with coffees and super comfy seats. So happy I found this place!

Always well taken care of. Thank you.

Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA