Dodge service near Sacramento, CA

Recently my son purchased a used pick-up from a private owmer. The previous owner had a transmission rebuilt by Red-D transmission which came with a limited warranty. Just over a month since the transmission was installed the pick-up stalled on the highway. The alternator and battery were checked at a local auto parts store. The engine would not turn over and they thought it was the starter. As I knew the starter would not cause an engine to stall, we had the pick-up towed to a GM Dealership in our home town. The dealership's first diagnosis of the problem tested to see if the engine would manually turn over - it would not. To the dealership mechanics credit, he noticed that the transmission was new and thought maybe a flywheel bolt or some other bolt may have backed out. To diagnose the problem, the dealer dropped the transmission. As suspected a bolt had backed out of the case and had damaged/locked up the torque converter.In short - the transmission shops poor workmanship was responsible for the engine to be locked up. The owner at Red-D Transmissions was notified of the obvious error and said he would "make it all good" but wanted the vehicle towed to his Carmichael location. We towed the vechicle 1-1/2 hrs away (not covered under warranty) and the owner replaced the torque converter and fixed the bolt at no charge. Upon retrieving the pick-up, the owner of the transmission shop denied any financial responsibility for the diagnostic charges ($525.00) as (1) the warranty is only good for the original owner, and (2) the pickup had to be towed to a ATRA certified shop and prior approval be obtained from the original warrantor before diagnosing the problem. My arguement is not that these items are not clearly stated in the so called warranty, they are. My arguement is with the lack of integrity of the Transmission shop owner/policy in Carmichael. Whether or not the original owner still owns the vehicle, a reputable shop will cover all reasonable costs with their warranty and workmanship for the time of the warranty period. In my case the transmission shop owner argued that he did not have to pay for any of the GM dealerships diagnosis costs because he was not notified of the transmission problem BEFORE work was done to diagnose if the transmissin was the problem. According to the owner of the shop and their warranty, before knowing what locked up the engine, we were to have towed the pickup to his shop or an ATRA shop first, so that they could determine if it was his transmission work that caused the problem! Really, before knowing why the engine locked-up? Does that make any sense? Is this the kind of shop you want working on your transmission? Do you want to pay $525.00 because Red-D Transmission can't remember to tighten a $2.00 bolt?

High quality auto repair in North Highlands CA

Exceeded my expectations. As a woman, I am always suspect of what "problems" I am told my car may have. Randy, brought to my attention two issues which they fixed, but showed me a picture of what it looked like before and after. WHAT A CONCEPT! PROOF...I love it. The other first .... The price I was quoted was the price I paid when I returned to pick up the car. Very impressed with quick and HONEST service. Big thank you to Randy and his staff Jess Couch

I'm selling my truck and went to these guys to work out some issues. I needed fast service and asked them to make an exception for me on timeframe. Of course, I told them I understood if they couldn't get to it sooner than later. Mike made the exception for me and gave exceptional service too. Instead of giving that knee-jerk response so many people do of a deep sigh and a long pause to work it out in their head, Mike double checked, made it happen, and didn't make me feel like I owed him one for doing me a favor. I tried to leave him some extra cash for being so generous and he said no way and that he was happy to help. I left the $20 for him anyway on my way out because good people with great attitudes should be rewarded for going above and beyond.

J&W Wreckers ripped me out off! I bought a piece from them and they shipped me the wrong part. I talked to the owner over the phone and though he admitted he sent me something other than what I ordered, he said he would not return my money till I paid for the return shipping on the part that I did not order. He wanted to make me pay a restocking fee as well. After many, many calls he finally agreed to return all the money but when I sent the item back he only gave me a partial refund. He was very rude over the phone and kept lying to me. Now he has the part and my money.

These guys rock!! SUPER FRIENDLY, GREAT PRICES, WILLING TO HELP OVER THE PHONE ETC... I had trouble getting out an ignition switch and called the guys at ALL DODGE TRUCK... three different times. Very patiently, the guy explained what I needed to do to get to the switch for removal. He told me he knew exactly how to do it because an 80 year old man had come in earlier with the same problem and instead of turning him away (because they don't even sell that part...) he robbed an ignition switch assembly from one of his trucks AND INSTALLED IT FOR THE GUY and charged him $10 for the part (cheaper than retail) and charged (0) for the service/labor... That's some good karma, THANKS GUYS Mark in Carmichael, CA

Excellent Shop for great work. Gardiner is the most knowledgeable mechanic I have ever met. He can diagnose your car's problem very quickly and can have your vehicle up and running in no time. I trust Gardiner with all of my vehicles and the fleet of my auto glass company. I recommend All Automotive for all your vehicle repair and maintenance needs.

Red D Transmission is a family-owned transmission and auto repair business that has been proudly serving the greater Sacramento community since 1971. Red D Transmission has 3 locations in Sacramento that specialize in the service and repair of automatic t