Chrysler service near San Bernardino, CA

My friend's car broke down on Baseline Rd. Nate was one of the gentlemen that helped us. Great help, service, and hospitality. I'd go back there every time! Jay Bowman

it is true, they do "care" at the care shop .mark is the most knowledgeable person I know when it relates to anything about any motor vehicle. I first brought in work truck's for the company I worked for, then my personal pickup, my chevy Tahoe was stolen and striped and his crew put it back together again as it was, mark and his wife rose to run a tight ship and really do care about the work and the customer .they really do back the work without question on the warranty. I have only the very best comments to give, you can trust mark without any concerns because he will have already taken care of any issue before it is a problem. Michael F.

This the only shop I take my car to. It's not cheap but the best service and mechanics I've found here in AV. This is a AAA shop. Never a mistake made!

Everyone was great and the service was, too.

My wife and I want to thank Darrin and his team for helping us save thousands of dollars from purchasing a vehicle from Valley Hi Toyota Scion. We drove from Las Vegas to purchase a vehicle when we came upon Big Apple Automotive. We asked Darrin if he could do an inspection of the vehicle prior to purchasing it. Although they were busy, Darrin had no problem looking at vehicle immediately. They discovered some very costly repairs and sensors that came up. We informed the dealership of the issues, but they did not want to hear about the problems. Due to their lack of integrity and customer service, we did not purchase the vehicle. Also, I discovered a nail in my tire and Darrin and his team fixed it at no charge. I appreciate the customer service Darrin gave us and would highly recommend their services for your automotive needs. Chuck B

First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.

The reason I go to Rays Auto service is simply because I trust they give the correct diagnosis and repair it correct. its hard to find a place that is not trying to make an extra buck and up sell you.

Best auto repair shop I've experienced in my 45 yrs of owning cars. These guys are polite, timely and proficient. Wouldn't take my car any place else.

Courteous of customer's time, polite and professional. Excellence! in customer service. Adrian Yanez

Probably the most honest place in town. I came because Econo Lube told me I needed new brakes which sounded fishy since they were about a year old. Came here and after a few minutes they said I didn't need them. They just needed some tweaking and cleaning. Boom! Worked like new, no more terrible noise, they wouldn't even take my money. The whole team is super nice. We've been here tons of times, they might not always be the cheapest game in town but they've got a customer for life. Erick Uribe

This establishment offers great customer service on top of their excellent auto services. They go out of their way to make your day easier. Kelsey Freitas

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