Suburban service near San Jose, CA

Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.

Car shaking while driving at speed. Seemed obvious alignment problem. Had alignment done. Received car back WITH NO COMMENT. I drove car and shaking still there. Took car back to tire/alignment shop. Now they tell me it’s the shocks. Something they probably should have noticed and told me already. But I know a little something about cars and it didn’t seem right to me; the car clearly passed the bounce up-and-down test. So I took the car to Expert Auto Care (EAC) being reviewed here. They put the car up on the rack, and within minutes came back to me to show me rattling tie-rod and bad ball joint…OBVIOUS, they were so bad. On the opposite side they showed me an adjustment nut was rust-locked into place and rounded-off. It obviously didn’t happen within the last week, when I had the alignment done, because of the corrosion. You would think the alignment shop would have noticed and told me that too. And how the heck could they do an alignment with either of those problems??? Also, they showed the tire shop we got the tires from (not aligned so), used a single 6oz weight for balancing. EAC said maximum single weight to use, according to state regulations, was 2oz. This is something else you’d think would be noticed by the alignment shop. All in all, EAC ball parked a couple of thousand dollars to service a $2000 car, and suggested it might be better to buy a new/newer car, and we should go home and think about this. Which was very good of them. (Not that I wasn’t going to do that anyway). On the shop wall there is cost of service, and the 20-25min diagnosis should have run between $60-$95, but EAC charged me nothing $0. Which was very very kind of them. I can highly recommend EAC for, at least, diagnosis service honesty. And, based on EAC’s diagnosis (which they showed me) I cannot recommend “Wheel Works of Mt. View” for suspension work.

When rating something you don't know a great deal about and whose quality is not immediately apparent, like auto repair, pretty much the entire experience is based on the honesty of the person you deal with, and the price. I've dealt with this place twice, and it was absolutely genuine, as well as affordable. Highly recommend.

Tom and the gang at PV Garage have performed services on my wife's Mercedes ... cleaning out a nasty rat's nest under the hood and repairing the wires they chewed through ... and most recently a brake job on my GMC Yukon. They are easy to work with, very fair, great supporters of the community and all around good guys. Highly recommend. Steve F.

I've been going to Autowise for years. The people who work there are friendly and professional. Right now my family owns and maintains 5 cars. Autowise services all of them, and I have never been stuck by the side of the road in any of them because they do such good work. That is very important to me, especially when my children are behind the wheel. As far as price goes...cars are not cheap to maintain! I would recommend that you shop around. You might find a better price, but remember the old saying...You get what you pay for!

I had an awesome experience here with Juan. They did a nice clean job on my alignment and found issues that they then explained to me well. I highly recommend them.

Morgan Hill Auto Body is our family owned body shop…serving the Morgan Hill community for 16 years. Specializing in auto body repairs, dent removal – dent repair, collision repair, complete auto restorations, bumper repairs, auto body paint, classic car restoration, and more. Licensed and insured with over 32 years of team industry experience, we love to see you smile at your like new car!

The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you're totally comfortable doing so. But more importantly, they're fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I've bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service. The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he's an angel. He was super kind, knowledgeable, and respectful. He's a huge part of why Redwood General Tire will continue to get my business for years to come.

I took my car to Alex about a week ago. One of the best mechanics I've ever been to. He took the time to check what's wrong with my car and got back to me with a fair estimate and price for labor. I recommend California Auto works to anyone looking for a FAIR price and a good family business. Anyone telling you otherwise is just looking for a cheap deal versus good honest work.

Excellent quality of work and friendly staff. Tom Jameson

This is the place I will return again and again! I am very impressed on how they handle the entire process of my car trouble. I was changing out my drive belt and ac belt, not only their price was more than reasonable but their work was spot on! I was able to get in and out fast. Also ask for an oil change while I’m there and it was not a long wait at all! They were upfront about the cost and give me a detailed break down. They also warned me about taxes and fees that may apply later at check out. No hidden cost that will surprise you later. Overall, I am very pleased with my service and I will return with both my cars for any service needs. Thank you RC auto for taking care of my car! Ben Chang

I brought my BMW into Holland to assess an issue that I was having with my transmission. After the assessment, Holland said that I needed a new transmission, which would cost approximately $8,000.00. I got a 2nd opinion from another repair shop and they said that Holland was grossly incorrect and that my problem was only a minor computer issue. It was an easy fix, my car runs fine now, and the cost was a hundred bucks. I am terribly upset that Holland presumed that I should replace my entire transmission and spend $8000 when it was only a small issue with my car computer that should have been diagnosed correctly in the first place. I trusted Holland and I was misled.

I have been taking my automobiles to Cactus Care for over 15 years. The one thing that I most like and appreciate is the honesty of the owner Jonathan and his technicians. They always tell you exact ally what is wrong with your automobile, and you can believe that is the truth. They stand behind their work. They are respectful, attentive and courteous. You get in and get out no long waits. Excellent mechanics. Great Great Mechanics