Ford service near Signal Hill, CA

This is one place on where I will be a FOREVER Customer and Loyal at that. Today I had the wrose most horrible day dealing with a set of bad companies that deal with tires. I was out and about for almost 8 hours trying to get my tires replaced due to one of them having a Bad Factory tear on the inside of the tire. I got here at 6:45pm, right before they closed and this AMAZING WONDERFUL Gentleman asked me how I was doing and was super sweet to hear what happened. He said he was sorry for what happened and that he would be happy to help. Within minutes of getting there, the guys out in the garage did the alignment, changed out all 4 tires and also told me that I had 2 other problems with the Tire area and helped me in every way to get my car back on the road safe for me to drive. It took these gentlemen 40 min.s to get it all done right. They helped me with everything, got me a warranty on the tires and more. I couldn't have been anymore happier, they made my day better. Thank you guys for the help and can't wait to come back to get more service done on my car. Krystel Carrilo

Freddie was a great help and very respectful. I had a flat and it was closing time and he got my tire fixed right in time super fast so I can get back on the road. A plus service. Richard Ryan

Sami is the best. When I got locked out of my Benz, he got it open, made new locks and keys and didn't charge the crazy prices my AutoClub membership would have. He knows cars. Glad I know Sami. -Liz Sherman Oaks

I am writing this review as a warning or caution to those who are considering taking their vehicle to this particular shop. I am a nearly 60 year old professional who has been a loyal customer of Midas for many years. I usually take my vehicle to the shop in Mission Viejo but for the past couple of years or so have been taking it to the Lake Forest location. In the past I have always dealt with the manager, Marcos, who was polite, professional and helpful. I wish he was still there. I recently had an issue with my taillight/blinker not working and I brought my vehicle to the Lake Forest Midas. I was told the electrical plate the bulbs plug into needed to be replaced, which seemed reasonable and the repair was made. Since that plate has been replaced by this shop, I have had to bring my vehicle back several times because the same taillight would stop working. I tried to explain to "Manny" that the problem is most likely a short or loose connection with the electrical plate they replaced. Manny could not have been any less interested in what I had to say, would talk over me and at one point told me they "don't do electrical", although their Whitepages advertisement states they do. The very next day, after one of my several trips back, my battery was completely drained. I tried to explain to Manny there must be a short or loose connection but again he just talked over me and dismissed anything I said. Manny told me I needed a new battery and $200.00 later sent me on my way. The SAME taillight went out again and again Manny was rude and not interested in helping me but said he would have his mechanic take a look. When I picked up my vehicle Manny was not around and the mechanic, who was actually nice and apologetic, told me no one ever told him about the electrical plate they had replaced, so he re-worked all the connections and sent me on my way. Long story short, taillight went out again and when I tap it with my hand, it goes back on, indicating a short or loose wire. I brought my vehicle back today and told Manny what was happening. Again, he could not have been any less professional or helpful and REFUSED to complete the repairs his shop initiated. I asked for the District Managers phone number and Manny told me he is the "Owner" and they would just have me call him anyway. I told Manny I would still like the number and he wrote down a number that actually connects to Equifax. Dishonest ? Disgruntled ? who knows ... hopefully this doesn't happen to anyone else ... good luck.

Great guys and super service.