Engine repair service near Walnut, CA

We moved to southern California in 1992 and a couple coworkers recommended Wards to us. We started taking our cars there, and would never go anywhere else now. They are low key and never try to sell us something we don't need, they're friendly, reasonable, and happy to give us a ride to or from the house even though we don't live close to the shop. They have saved us money numerous times by telling us when something is still under warranty and could be fixed for free at the dealership; they could have done the work, charged us, and we'd have never been the wiser. But that's not the way they do business! Our daughter had car trouble on a trip and her car was towed to the nearest garage. She didn't understand what they were telling her needed to be done so she called Jim to ask his advice. He offered to call and speak with them himself and then explain the problem to her in lay terms and help her decide what to do--no charge for his time even though he got nothing out of it. Over the years, we've taken several different brands and styles of cars to them and they've never failed us. We wouldn't trust our cars to anyone else's care! They are the absolute top of their field.

I used to go to a mechanic close to my house and discovered that they usually did not completely fix the problem and kept repeating that my car is old and will not last very long. That was three years ago. I started going to Lima Auto and found out that driving a little bit is definitely worthwhile. Chris and Mike are honest and reliable in all they do. If you come in with a problem and they deem it minor, they let you know. They never exaggerate the problem and their cost is reasonable. They are courteous and work with integrity. If and when I have mechanical/car issues, I really stopped worrying because I know and trust Chris and Mike to help me.

Brought my vehicle in to have it diagnosed because it didn't pass the smog test. In short, dropped my vehicle off at 9:30 am, he didn't have it ready for me until after 4 pm. Billed me over $100 for 1.2 hours of work. When I picked my vehicle up, the drivers side window was stuck half way down. Couldn't roll it all the way up or all the way down. When I asked the mechanic if he could take a look at he told me he couldn't look at it because he had "other" customers and I would have to either leave it or bring it back in the morning. Told him I needed my vehicle for work. That didn't matter to him. Ended up taking my vehicle to a friends who was able to remove the door panel and fix the problem in about 30 minutes. In summary, they had my vehicle for 7 hours for a diagnostics check that took a little over an hour, was charged over $100 for that diagnostic check and then wouldn't take 30 minutes of their precious time to take a look at a problem that happened while they had the vehicle.