Auto glass repair service near Brighton, CO

This company put a clear bra on my wife's 2012 Chevrolet Traverse and my mother-in-law's 2013 Chevrolet Silverado and did a terrible job on both of them. I gave it just over a week after he put both of them on hoping that the marks and bubbles would slowly go away with the heat and "curing" of the clear bra's and they didn't. The owner came to my house to put on a new complete clear bra on the Traverse and told my wife that he only planned on 30 minutes (and then told my wife he has to reschedule and will call me) because he said when he talked to me that I only told him the hood section needed replacing. He called and left me a voicemail saying that I only told him it was the hood section when I know for a fact that I told him the entire clear bra needed to be replaced because of all the stretch marks and other markings that he put in the bra when initially installed. When he spoke with my wife, he told her that she must have rubbed up against something on the front end on both sides of her car and she didn't rub or hit anything. He then told my wife that he almost didn't do this job because he was told by the dealership that I was so picky and detail oriented which I am. He also said that the longer we looked at it, the more flaws we would find in it and would never be happy with any clear bra he were to put on her SUV and further stated to my wife that he would only replace it ONE (1) time. I called the dealership where I bought the SUV and they apologized numerous times and said that they would make it right for my SUV and my mother's truck and will have a professional replace the clear bra's at their own expense. Before I called the dealership about this, I called and left him a voicemail, and still haven't received a call back.

Reliance Truck & Auto Services offers auto repair, truck repair, auto mechanic, brake repair and auto repair shop in Englewood, CO.

With 20 Years experience we provide professional auto glass done right the first time, everytime. Competitive pricing for quality work that comes with a lifetime warranty. We will come to you - free of charge and most installations can be done the same da

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Touch of Shade is known for offering only the highest level of customer service and satisfaction. They offer only the best products the industry has to offer insuring that every job is done right with the best products.