First, it took almost two hours to get my oil changed. Before they bro... read more First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.
I was delighted to find Bill’s Crestmoor Automotive and to receive suc... read more I was delighted to find Bill’s Crestmoor Automotive and to receive such pleasant, friendly and efficient attention from Weston and Eli, who made this no longer young novice driver feel comfortable and reassured. They were very good value and I shall be going to Bill’s Crestmoor Automotive for all my auto needs in the future. Thank you, Weston and Eli. Marion Blado.
I trusted them to keep the BMW up and running and they did not disappo... read more I trusted them to keep the BMW up and running and they did not disappoint. Worked around the corner and they would lend me car when I needed it. Never did find that pinhole leak somewhere in my air-conditioning system of my 325 but that is someone else’s problem now. I’m going through my Mazda CX-5 phase. I got a put a plug-in for Mazda, I’m really enjoying this. The bottom line is I trusted them and they did fine by me and that’s the most important thing is the trust.
