Dodge service near Castle Rock, CO

I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison

Mobile Mechanic - Auto repair specializing in repairs at your location! Diagnostics, brake repair, tune up and Oil change to engine swap! We can perform the following on most cars. Valve Replacement Catalytic Converter Replacement Check Engine Light Diagnosis Crankshaft Position Sensor Replacement EGR Valve Replacement Engine Coolant Temperature Sensor Replacement Exhaust Manifold ReplacementKnock Sensor Replacement Oxygen Sensor Replacement Throttle Position Sensor Replacement Electrical & Lights Alternator Replacement Battery Replacement Charging System DiagnosisDoor Window Motor ReplacementDoor Window Regulator ReplacementHeadlamp Bulb ReplacementPower Door Lock Actuator Replacement Starter Replacement Windshield Washer Pump Replacement Wiper Motor Replacement Suspension & SteeringPower Steering Pump ReplacementShock Absorber Replacement - RearSteering Rack Replacement Strut/Shock Absorber Replacement - FrontSway Bar End Link Replacement - FrontTie Rod End Replacement - Inner Tie Rod End Replacement - OuterWheel Bearing Replacement - Front Wheel Bearing Replacement - RearHeating & Air Conditioning AC Compressor Replacement AC Condenser ReplacementAC Evaporator ReplacementAC RechargeAir Conditioning Diagnosis Heater Blower Motor ReplacementHeater Blower Motor Resistor Replacement Heater Core Replacement Heater Hose Replacement Cylinder Replacement Brake Pad Replacement, Resurface RotorsBrake Pad and Rotor Replacement Brake Pad(s) Replacement Brake Shoe Replacement, Resurface Drums Brake Shoe and Drum ReplacementBrake Shoe(s) Replacement Brake Wheel Cylinder Replacement Drive TrainAutomatic Transmission Diagnosis Engine Coolant Leak Diagnosis Coolant Reservoir ReplacementEngine Oil Light Diagnosis Engine Overheating Diagnosis Fuel Injector Replacement Fuel Pump ReplacementIgnition Coil ReplacementMass Airflow Sensor ReplacementNo Start Diagnosis Oil Leak Diagnosis Oil Pan Reseal - EngineOil Pressure Sensor ReplacementOil Pump Replacement PCV Valve ReplacementRadiator Fan Assembly Replacement Radiator Fan Motor Replacement Radiator Hose Replacement Radiator Replacement Rear Main Seal Replacement Spark Plug ReplacementThermostat ReplacementTiming Belt Replacement Water Pump Replacement Diagnosis ABS System Diagnosis Air Conditioning Diagnosis Automatic Transmission Diagnosis Charging System DiagnosisCheck Engine Light DiagnosisCoolant Leak DiagnosisEngine Oil Light Diagnosis Engine Overheating DiagnosisNo Start DiagnosisOil Leak DiagnosisExhaust & Emissions Camshaft Position Sensor Replacement Canister Purge MaintenanceAir Filter Replacement Brake Fluid Replacement/FlushCabin Air Filter Replacement Coolant Replacement/FlushDifferential Fluid Replacement - FrontDifferential Fluid Replacement - RearDrive Belt(s) ReplacementFuel Filter Change Ignition Wire Set ReplacementManual Transmission Fluid ChangeOil and Filter ChangeTiming Belt Replacement BrakesABS Control Module ReplacementABS System DiagnosisABS Wheel Speed Sensor ReplacementBrake Booster Replacement Brake Caliper Replacement - FrontBrake Caliper Replacement - RearBrake Master Cylinder Replacement Brake Pad Replacement, Resurface RotorsBrake Pad and Rotor ReplacementBrake Pad(s) Replacement Brake Shoe Replacement, Resurface DrumsBrake Shoe and Drum ReplacementBrake

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Touch of Shade is known for offering only the highest level of customer service and satisfaction. They offer only the best products the industry has to offer insuring that every job is done right with the best products.

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

I took my car into Lowes and had exceptional service by both Chris and Mike. They are extremely honest and very patient in answering questions, etc... They are very knowledgeable, too. I recommended them and their shop to another honest mechanic who is local, so that he could refer his customer for jobs that Lowes might be able to accomodate. Women who are wary of 'car shops' don't need to be with Lowes; very, very honest staff! Thank you...count me as a new customer.

Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson