Pathfinder service near Castle Rock, CO

First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.

I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Touch of Shade is known for offering only the highest level of customer service and satisfaction. They offer only the best products the industry has to offer insuring that every job is done right with the best products.

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson

I found the staff and service techs to be very helpful when I brought my vehicle in for it's routine maintenance. I'm not really a car expert (to say the least) and the staff did a thorough review of my vehicle and made me aware of things and future stuff I should watch out for. I appreciated the time they took to try and educate me even though I was just there for an oil change, they went the extra mile and it made a great impression. I'll be back! Mark M Littleton

Super nice guys. They steered me to the right auto place, called ahead to have them expect me and walked me to my car! Awesome! Magnus C.

By far the best detailing shop I have used for my exotic. Exceptional attention to detail and care. I highly recommend all their services. Michael's professionalism is only topped by his knowledge in the detail business.

This is the most amazing place I have ever taken in my car. These guys, Mike, Steve and as of a couple of days ago the newbie Lance are all amazing, caring and most of all nice and funny and just truthfully and down to earth!... I appreciate them all so very much for all they do for me when I need help. Natalee Enlow Denver. CO

Aurora Radiator and Automotive Repair is focused on providing high-quality service and customer satisfaction with affordable rates. Our work is guaranteed and we will meet or beat any of our local competitors prices. Our business has been open and running since 1946 at the same location in Old Town Aurora. We have been grandfathered in as one of the oldest original businesses in our community. You won't find a more experienced radiator man around!! Our new radiators come with a lifetime warranty. We also can repair, customize, or modify your old radiator, for all those classic restorations, hot rods and muscle cars wanting to keep it with the original parts. In addition to being radiator, heating and air conditioning specialists, we now are a full service repair and maintenance shop as well. We have an A.S.E. Certified Tech who is up to date with the latest technological skills and computerized equipment required for diagnostics and repair on newer vehicles.

I have been using Sheridan Auto Tech for several years now and I highly recommend their services. They have fair and honest pricing and stand behind their work. I drive all across the state for work and never worry about my vehicles because I know Sheridan Auto Tech has got my back. Chris Swindell