Sprinter service near Castle Rock, CO

First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.

I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson

Super nice guys. They steered me to the right auto place, called ahead to have them expect me and walked me to my car! Awesome! Magnus C.

This is the most amazing place I have ever taken in my car. These guys, Mike, Steve and as of a couple of days ago the newbie Lance are all amazing, caring and most of all nice and funny and just truthfully and down to earth!... I appreciate them all so very much for all they do for me when I need help. Natalee Enlow Denver. CO

I have been using Sheridan Auto Tech for several years now and I highly recommend their services. They have fair and honest pricing and stand behind their work. I drive all across the state for work and never worry about my vehicles because I know Sheridan Auto Tech has got my back. Chris Swindell

I have only brought our cars in a couple times, but Chuck and his sons have been fantastic. They are very knowledgeable and their prices are lower than any other quotes I got on small and major work I had them do. Last spring while I was waiting in the lobby my son, who has type 1 diabetes had very low blood sugar that I couldn’t keep up after using all of our snacks and juice. I took one of their sodas from the lobby cooler and that did the trick, thankfully. I mentioned to Chuck that he had never had soda before because we try to stick with healthier foods- but when it gets dangerously low you grab whatever you can. Today, 4 months since we were in the shop, we had an appointment and he had gone to the store and bought apples, cookies, and water and said he was thinking of my son and wanted to be sure he had options to choose from if he needed anything. These are more than great mechanics, these are friends, and if I could give them more than 5 stars I would!

I believe I have been with formerly Sundance now Urban Autocare for at least 17 years they are honest upfront about their prices and they are totally awesome. Mary Todd

They have been servicing our vehicles(major and minor) for years. Great friendly and reliable service, definitely a business you can trust.

Excellent service by Jessica. She spent a lot of time hunting down parts and found it, even when two dealers said the part was not available. The service is a little pricey, but well worth it because of the expertise the whole team displayed. Our was very experience and worked to save us some $$$ on parts and did a nice job and didn't do unnecessary work and explained it (through Jessica) so we understood what was going on. Great service!