Brake repair service near Centennial, CO

Called this shop to get a quote and they were rude ....they person who answered hung up on me and said that he was too busy to give quotes. I tried calling back and he continued to hang up on me.... I would not take my car here if it was the last shop on the planet.....

Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.

Kenny and team did an excellent job fixing a severe oil leak on my 2003 Honda Accord. I took the car over to Fine Tuned with an idea of what the problem was and the cost associated with fixing it. Go Honda had actually already looked at the vehicle prior to me seeing the guys at Fine Tuned. Kenny put the car up on the lift and showed me everything that was wrong. Honda did not do this. Kenny also pointed out other things that needed to be addressed and explained why. In the end, Kenny was able to do a lot more work than what Honda was going to do and at a cheaper price! The work was completed in a timely manner and Kenny kept me well informed on his progress I just recently took my 2008 Acadia in for Kenny to look at and received the same exceptional service! I highly recommend Fine Tuned Auto!

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

3 locations ***

My husband and I are pleased to endorse this repair shop. They had previously done some work on our Ford Explorer and we decided to give them a chance on our other vehicle. A full diagnosis was done on my Lexus IS250 and I was told up front how much it would cost along with a description of the items that needed immediate attention and others that could wait awhile. The sales manager, Ahsan, is very honest and runs the shop with absolute integrity. The service was as good as we would have received at Kuni Lexus for much less. The work was completed quickly and as promised. I plan to have Royal Automotive take care of all our maintenance and repair needs in the future. I really don't mind the drive from Lone Tree to Denver. They can work on practically anything--American cars to imports. I plan to recommend this shop to all my friends and clients in the future. Janice