Alternator and starter repair service near Denver, CO

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson

Great customer service and excellent work!

We love this place! The Owner Darnell, always remembers us by name & KNOWS us & our cars! He takes great care of us & does his 'darndest' to get us taken care of & running in great condition on the road as quickly as possible! In a day where you are unsure who to trust, we choose to trust Colorado Tire & Service. Pam H. Denver, CO

Service Street Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Our favorite mechanic works here! He has maintained our 2000 Ford F350 for 16 years now. We wouldn't dream of letting anyone else touch it! Great place to take your vehicle!!! Oh, and the sell tires too! Debra Van Sickle

My wife's 1999 Ford Escort had a problem with its timing belt. We took it to a certain blue and gold auto repair shop on the same street and was told our water pump was to blame. Guess what? The Ford Escorts are designed so that the water pump has no contact whatsoever with the timing belt. We were lied to by that shop. We took our car to Jim Paris instead and got great service. They immediately identified the defective timing belt and honored the warranty on it even though we didn't buy it there. They also repaired some associated issues at no additional charge. I highly recommend Jim Paris and I will go there first next time I need car work done.

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

This garage is exceptional!! I was quoted $6,000 of work I needed done from the Nissan place. Chris and his team did a 21 point inspection, same as other place, and found $0.00 wrong except the quote I asked for for a new antenna. If you're a female that needs honest car repairs done, these are your guys!! It's a small place so make an appointment! The owners are best friends since they were kids. You're the best Chris!!

At Tilden Car Care Center, we're dedicated to bringing you the very best in diagnostic services and repairs: from superior quality to accurate troubleshooting, we're here to help your car run like new.