Mufflers repair service near Elizabeth, CO

I was delighted to find Bill’s Crestmoor Automotive and to receive such pleasant, friendly and efficient attention from Weston and Eli, who made this no longer young novice driver feel comfortable and reassured. They were very good value and I shall be going to Bill’s Crestmoor Automotive for all my auto needs in the future. Thank you, Weston and Eli. Marion Blado.

Fast, friendly and professional! Brent even vacuumed my car which was a nice surprise. I'd much rather do this that take my car to the shop any day! David Wykes

First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.

The service we received at Automaster was excellent. Rick and his staff were speedy and thorough and reasonably priced. They seem very honest and fair. We sure don't enjoy having problems with our cars, but it sure is great to work with someone we can trust! Jon Smith

I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison

Horrible Shop The people that were there a year ago are not there any more the people six months ago are not there any more I had the current "Manager" yell at me poor company don't waste your money here go around the corner and visit Parker imports or excel diesel.

I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.

Super nice guys. They steered me to the right auto place, called ahead to have them expect me and walked me to my car! Awesome! Magnus C.

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

Great customer service and excellent work!