Sensor repair service near Englewood, CO

I recently dropped off my 2019 Dodge Charger at Thompson Automotive because the steering began feeling stiff and rigid rather than smooth and effortless. Having some automotive knowledge, I figured this was due to the vehicle's power steering system. I didn't know exactly what type of power steering my vehicle had, as there are a few different options, but I knew that my experience driving the car had worsened. After dropping my vehicle off at Thompson Automotive and having it reviewed by one of their mechanics, I was notified that my vehicle didn't have power steering whatsoever, and thus, there was nothing to be fixed. Even the mechanic who inspected my vehicle reassured me as such, saying there would be nothing to do except add power steering to my vehicle. I insisted the steering was smooth until recently, but the mechanic shrugged off my concerns. Unconvinced, I called a friend who is a mechanic and runs servicing for a Dodge dealership. He reassured me that my vehicle does have power steering and informed me of different reasons why my power steering would be failing. With this in mind, I took my vehicle to a local Dodge dealership for another inspection. They notified me that my power steering rack was leaking fluid and that I would need a new rack and pinion. This was expensive but necessary, and upon receiving my vehicle with a replaced rack and pinion, my steering was back to normal. I'm disappointed in the lack of care and service from Thompson Automotive. I drive my car all the time, and my experience should guide the inspection process when diagnosing an issue. When I say that the steering used to be smooth and is now stiff, the mechanic should seek to understand why such a thing is occurring. How would it be that my car doesn't have power steering if I tell you it used to steer smoothly? Instead, my concerns were shrugged off. As a result, I cannot recommend Thompson Automotive to anyone seeking automotive repairs because of their lack of consideration and thoroughness when looking over my vehicle. At least they didn't charge for the time they spent misdiagnosing my vehicle.

Great customer service and excellent work!

AS usual, I get the best service and personal care at Star Tech. Maria and Sandor are the best. They only fix what needs fixing and the prices are better than any other repair place. I am a customer for life!!

Manny and his staff are so amazing I can't say enough good things about this place. Being a young female, car places have pulled my leg and over charged consistently. Not with Southeast Auto, you will immediately feel like family. I will never go anywhere else for as long as I live in Denver. So accommodating, polite, quick and friendly. Whitney A. Central, Denver, CO

Work was completed on time and in a professional manner. Nick was straightforward in assessing the issue, and kept us in communication throughout the process. We would highly recommend Urban Auto Care to anyone.

Cars aren't secure on lot nor do they care. Car stereo was stolen from my car while on Antillon property.

Charged $140 for the WRONG diagnosis. Quoted $2000 for the work, which wouldn't have fixed it anyway! Went elsewhere and got my car running again perfectly for $400. These guys are either scammers or extremely incompetent. In either case, AVOID THIS PLACE!

Do not ever go there. It is the worst shop on town. All I wanted done was to have my plugs changed. Jeep has never run right since. Jeep was test driven before service, ran fine, plugs were installed and test driven, said to be fine until I drove away and the ran very rough. Service manager was rude and would not fix the problem they had create. Do not go there.

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