Brake repair service near Jefferson County, CO

On March 18, 2013, I purchased a 2002 Jaguar 3.0 X Type from Unlimited Motors. At the time of purchase the Financial Rep., Janet, promised me full service on oil change and tune up. At that time spark plugs had to be ordered so service was rescheduled for the following week. Upon arriving Unlimited Motors, advised me there was no mechanic on duty so had to reschedule again for the following week out. They assured me a mechanic would be there. The following Saturday I came again, they told me I needed to leave the car so I did. Mind you before this visit, the car ran perfect. No problems at all. So, I arrived at approx. 10 am the next day (Sunday). I waited approx. 2 hrs before they told me they were draining the oil and waiting for mechanic to refill. So I waited another hour or 2. After seeing the impatience and disgust on my face, the Finance Rep.Janet, came out and told me that Jay (salesman) was going to drain and put the oil back in because the mechanic still had not showed up. Fully frustrated and upset with them, which i didnt try to hide any longer because of the numerous times this was attempted. After about 30 minutes after that, Jay came and handed me the keys and said I was ready to go. So they drained the oil from the car and never put any back in. After approx. 4 - 6 wks., the car began to run hot, so I bought antifreeze and filled the radiator. Still was running hot and then thermostat went out. I replaced that. All the time in the back of my mind something is telling me to check the oil, but I dont because Im confident its not that because they just changed that. Or so I thought. I was wrong. 1 month after all this which was in June the motor blew up. Mechanics said there was no oil in the car. I argued the point because I was sure they had done their promised job. When I called to complain to them Janet, Financial person said to me, "You have to change oil every 3 wks". I said, "that's a lie, No car requires that. Oil to be changed every 3 - 6 months", basically every 6 months. Then she said well we are not responsible. I told her they were because nobody else has touched the car but them. Then she tried to say, no because we dont service cars. I told her well you serviced this one because those are the only circumstances I would buy the car and yall serviced it. O so you said. You serviced it alright.. Removed the oil and didnt put oil back in it.

Do not ever go there. It is the worst shop on town. All I wanted done was to have my plugs changed. Jeep has never run right since. Jeep was test driven before service, ran fine, plugs were installed and test driven, said to be fine until I drove away and the ran very rough. Service manager was rude and would not fix the problem they had create. Do not go there.

My issue accured using my cruise control on the highway, as I slow down my rpms started idling, the only way to get it to was to barely tap gas and brake to get it stop. I called Pam asked if she know what the problem was got no answer. I called some places looking for a transfer case, pam finally returned my call said it was possibly the transfer case. She asked why I was going to take it to another shop when she would do it for 1000. I told I had 350 now and I'd get the rest in a couple days I dropped on a Monday a week an half before Christmas. I was told from the shop that it should only take 4-6 hours to replace. I didn't get my truck back until Christmas Eve. So not knowing what was really fixed, I took it to get oil change and they informed me my output transfer case seal is leaking bad and I need to take it back to who replaced it. Call the Pams business number it's temporarily disconnected.

Took a car in for an oil change and tire rotation. Ended up getting a tie rod replaced at their recommendation. The day after the car was picked up the engine quit. Checked the oil at the time and it BARELY showed any oil on the dipstick. Had the car towed back and all they would say is that the symptoms were consistent with oil starvation, but wouldn't admit to ANY fault in the outcome, nor would they entertain offering any portion of my last invoice ($300) as a refund. Very disappointing - I had thought they were better than that.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.