This shop now operates under the name “Prestige” however they still ha... read more This shop now operates under the name “Prestige” however they still have signs bearing the name of Route 136 Auto Body. Should one decide to use the shop services this is a sign of things to come? The job to be done to my vehicle was relatively a simple. They had to change out and paint a rear bumper and take care of minor dings the car had- offered by Mr Robert Sherman as perk? Overall, spanning a period of 5 months it took 5 weeks for the job to be completed. The first time the job took 3 ½ weeks. The work was so pitiful Mr Sherman agreed to do the job over but since he never returned calls to reschedule the work the insurance became involved because the shop billed for parts they never changed (insurance fraud). Then it took another week and a half to do an acceptable job- still lines don’t match up parts missing. Since I elected the Shop I incurred 800.00$ in overage of rental fees. There is no Prestige in this Shop of horrors.
I had an accident on the Merritt, 250 miles from home in MD. (May 2016... read more I had an accident on the Merritt, 250 miles from home in MD. (May 2016)Front end damaged but driveable. Had it towed to 136 Auto for inspection and to see if I could drive it home. Bobby Sherman and Randy Gonzalez promptly inspected and proposed repairs promising superior repairs and excellent paint job to complete. They delivered. Paint match is exceptional. Looks like new. Repairs were only held up by parts availability. I was kept informed and adjusted my schedule to delivery dates. I highly recommend this shop.
My car broke down in a parking lot about 2.5 miles from their location... read more My car broke down in a parking lot about 2.5 miles from their location, called up in the morning, dropped off the keys, and that was it, about 3 hours later Dave called to let me know my starter needed to be replaced. The cost incl. having to tow the vehicle was inline with what I was anticipating. They also let me know about a couple of other issues I needed to take care of, and since they already had the vehicle and had earned my trust, I had them take care of everything. I'll definitely be going back...