Oil change service near Bristol, CT

I brought my car into Midas, S Main st Torrington CT on July 25th 2022 to have a new differential ring and pinion installed. The car was promised to me for July 26, 2022. Midas kept delaying and putting of the performing of the job for a full 2 1/2 weeks. I had to purchase the tool for the mechanic to perform the job. When I pick up the car on Thursday August 11th 2022, I leave the parking lot with the car and almost immediately here and abnormal sounding whining or grinding in the rear end. I turn around grab another mechanic who is still there and hadn't gone home yet and took him for a test drive and let him listen to the noise. he assured me the noise is normal and is a break in noise that will go away after 100 or so miles. 150 miles later, the noise is still there and other people who are mechanics NOT with Midas tell me the differential should not make ANY noise at all if the job is properly performed. In short, I had to wait 2 1/2 weeks for a job that was promised to be a one or two day job. The job was performed poorly and there may be damage to my car. Mida grossly overcharged me a price of $850 for a job that is listed as a 5 hour job on the books.

Very good attention to detail. Price is more then reasonable and not shady like other places..you won't bring ur vehicle here and hear you have all kinds of things wrong unless they really are

We are a family owned & operated automotive service facility serving the greater Farmington Valley, specializing in European and Asian vehicles. We are equipped with all the latest technology in diagnostic and service equipment, and regularly attend industry technical training seminars to further our own education in various courses of study. These have motivated us to develop various preventive maintenance programs targeting a variety of manufacturers' idiosyncrasies.

I was on the road and discovered a coolant issue. I pulled into this station. They took care of me and did a thorough check of my coolant gage. I was a stranger. They served me in a friendly and respectful manner and did not charge me for the service. I was so relieved and thankful. What a breath of fresh air to get friendly customer service. Impressive

I have used Paul's auto for years on all my vehicles from oil changes to overhauls all types of work. I've brought them Ford's to VW's to Acura's etc they are very knowledgeable and make you understand what work is being performed and why. If issues pop up they let you know what they've found and what will be needed to resolve them. They instill confidence at every turn and even though servicing vehicles is an annoying necessary evil they make you feel that the job was done right by local professionals. I've referred many people to work with them even my own grandmother because I know that they will take care of her and not advantage of her because she isn't mechanically inclined. Supporting local family owned businesses is important to me and the CT economy. It should be to you as well. Paul's Auto is one of the good ones so please help make them even more successful than they already are!