Ford service near Milford, CT

Living in Shelton I have a few car washes to choose from, but wasn't really happy and I wanted to shop around. So I did an internet search of other places in the area and found Monroe Car Wash & Detail Center, which had great reviews. So I called for a quote for a detail and theirs was cheaper. Great! The customer service is AMAZING. As someone who often worries about being taken, it was nice to have Danny explain everything in a way that I could understand. He explained everything and was upfront about the work and the pricing. I was very pleased with how great my car looked and the good customer service. Will definitely be coming back.

Fantastic service and fair dealings. It's rally hard to find an honest shop that you can trust and Dan and his son have always been top notch when we've dealt with them.

LISTEN PEOPLE, STAY AWAY FROM THIS LOCATION, THE OWNER IS A LIAR AND THIEF, TELLS YOU HE WON'T TRY AND SELL YOU A BUNCH OF SERVICES AND THAT IS JUST WHAT HE'LL DO, CAN'T BELIEVE PEOPLE CAN BE SO EVIL.

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

This is definitely the best shop in CT! Very responsive team, very professional, and gets it done right! Beautiful facility, very friendly staff, and they won't try and sell you on something that they wouldn't put in their own cars! Highly recommended! Steve Nixter